2014 CX-5 Touring AWD - 130k miles
- Denver, CO
Thank you for contacting Mazda Customer Experience Center. First and foremost, I sincerely apologize for the delay in response. We have been experiencing server issues, however, this has since been resolved. With regards to your inquiry, Mazda does not recommend changing transmission fluid, unless repairs are being made on the transmission. The vehicle life depends on so many aspects, therefore, it's hard to say how long your specific vehicle will last. I can tell you that you do have a sealed transmission, which is why there is no need to change out the fluid. Does this make more sense? Please let me know and I will be more than happy to clarify for you!
Representative, Customer Experience
I don't believe the bolded is correct is it?
This was my initial email to inquiry to them:
I just passed my 60,000 mile mark on my 2014 CX-5 about a month ago. Very happy with this car, problem free, fun to drive, I love it. I have some concerns though regarding the definition of "lifetime" for the transmission fluid. I plan to own my 2014 CX-5 for many, many years to come. My last vehicle had 300,000 miles on it before I bought my CX-5. My major concern sitting at 61,500 miles now is whether or not I need to change out the transmission fluid? When Mazda specifies "lifetime", is that truly lifetime? How long or how many miles does Mazda consider to be lifetime? Say my goal is to get 300,000 miles out of it like my last car, is Mazda saying I really do not need to change the fluid? Does lifetime mean life of the powertrain warranty? Or is there some other definition? Anyway, I am very confused on how best to proceed to ensure I have a very long lasting Mazda.