dadeutsch23
Member
- :
- 2009 CX-9
I have a 2009 CX-9 that has 24000 miles on it. Last week, on two different days, the car would not start. Turn the key and nothing happens - no lights on the dash, no attempt by the car to start. The key fob is not the issue, I took the physical key out of the fob and used it in the ignition switch and car still did not start. The first time it occurred, I tried to jump the battery - still didn't turn on. Both times I called Roadside Assistance and by the time the tow truck got there, the car started. The battery has been checked and is good. I took it to my local dealer and since the car started every time they tried it, they didn't even open the hood to check on anything because they told me that Mazda Corporate would not pay for a warranty claim unless something is found wrong with the car. I called Mazda Corporate and verified this is the case. At this point, I can not get Mazda Corporate to pay a Mazda dealership to do diagnostic work on a car under warranty. Does anyone have any positive experiences with Mazda Corporate in similar circumstances? I will continue to call Mazda Corporate until I can get someone at that company to pay my dealer to diagnose and fix my problem. Does anyone have any recommendations or experience on achieving this from Mazda? At this point, Mazda Corporate has told me they can do nothing until the problem occurs again and it can be reproduced at the dealer. So, my options are to leave my car at the dealership (without being worked on) until they can duplicate it or allow my wife and son to possibly be stranded. Any help, thoughts, or recommendations are welcome.