New cars burning oil coming off the assembly line is a legitimate concern for buyers considering the cost of synthetic oil. The idea of adding a quart every 800-1000 miles is frightening to people that work hard for a living and simply want a reliable vehicle that doesn't cost an arm and a leg to maintain. I have read very little negative comments about Mazda vehicles and that is one reason I got one. It's good that forums like this can be available to discuss issues such as this.Kudos for correcting your initial (erroneous) observations.
It's relatively easy to start a new incident of mass hysteria but you nipped this one in the bud! I think it's relatively easy for a relatively small number of erroneous reports to create a new mass hysteria event because new cars are relatively expensive (compared to other consumer purchases) and are often purchased with a loan of considerable size. This naturally leans to owner's insecurity about the quality and longevity of such a purchase which naturally leads to irrational fears.
You are right as far as the high prices of new cars. Oil burning is a legitimate fear considering the class action lawsuit with Subaru and Consumer Reports admitting that some models burn oil right off the assembly line. Most buyers are hard working people that can't afford to sink
It's easy to see how a relatively small number of reports about something like oil consumption or defective windshields can snowball and lead people to draw unsubstantiated conclusions. I think the relatively recent cracked windshield hysteria in Taiwan is one example. The fact that now the Internet exists to facilitate such events just greases the wheels. And the media can add credence to the belief simply by covering the hysteria in a non-critical manner. Before you know it, Corporate Mazda is responding to the issue in the only way they know how to, which in turn allows the hysteria to spread to entirely different markets (with the assistance of the Internet).
There's a maintenance reminder built into the trip computer where you can set the intervals you want the vehicle to remind you to change your oil, rotate tires, etc.
New cars burning oil coming off the assembly line is a legitimate concern for buyers considering the cost of synthetic oil.
How do you set that?
Anyone see a pattern here?
draw unwarranted conclusions that then grows into mass hysteria.
Well said!My experience is just the opposite. These types of forums are the best source owners have about a potential issue with a vehicle, because car companies don't share their maintenance data and because sources like Consumer Reports are either too little too late or downright misleading.
For example, with the help of this forum I knew mirror & hood shake as well as potential for windshield cracking could be an issue before I purchased my vehicle. I also learned about the SkyActiv D issues. With the help of Subaru forums I knew oil consumption was an issue with FB engines and of shimmy issue with certain Legacy models. With the Honda forum I learned about the transmission vibration and, years ago, about VW unreliability. None of which could be labeled as public hysteria and all were right on the money.
Yes, these are not scientific polls, definitely not. But, unfortunately or fortunately, they are the best source of timely relevant information. I don't think dismissing stuff with hysteria is correct. For now, there are almost no reports of oil consumption. I don't think this is about to change. However, for windshields there are already reports of spontaneous cracking or cracking after low impact. As I said above, this is not scientific, so we can't really say what is the extent of the issue. But with so many reports, cannot be dismissed either.
My experience is just the opposite.
MikeM. said:So often people take a relatively small number of reports (many of which may be based on inaccurate info) and draw unwarranted conclusions
As I said above, this is not scientific, so we can't really say what is the extent of the issue. But with so many reports, cannot be dismissed either.
2016 CX-5 GT with Tech Package with 1000 miles. Star fracture on lower driver side from rock. Safelight sealed.
Only posted in case windshield stress could be cause for easier rock damage. I understand each incident is special.
Didn't answer poll because can't confirm if stress related.
Not exactly.Yes, the smartest thing to do is to chalk up the breakage as normal (actually, considerably less than normal).
Apples to oranges.
But if you compare this to a CRV or a Forester or an Escape, you'd be hard pressed to find anything that gets any traction.
(rlaugh)The Taiwan story only gives credence to the observation that something is fishy.
Please present the source, data, or proofs of your claim...True, none of these polls are scientific. But my point remains:
There is absolutely NO evidence that CX-5 windshields are substandard in any way. In fact, they are made to the same standards, in the same glass factories as other cars.
And if you read the forums for other make/model cars with cracked windshield polls you will see some of the same insecurities being voiced about their windshields. I think it's obvious that windshields fail at a rate greater than inexperienced motorists think they should. Older, more experienced motorists know it's normal and expected to have a certain rate of failure because glass is fragile, especially when mounted on the front of vehicles hurtling down the road at 70-80 mph.
Well 70 complaints out of over 24,000+ units sold in the US in 2014, sure doesn't sound too bad, but when compared to the windshield defect rate of other marques, it is clear there might be a problem here. If Mazda Taiwan relented, why not Mazda USA? And are they still using the same glass supplier? (boom05)
I would bet that the 70 NHSTA windshield complaint number is much higher than that, because who knows how many folks just chalked it up to an accidental damage, and not a possible product defect, and then what percentage that thought it was a possible defect, actually took the time to complain to NHTSA?(nailbyt)
I guess I got lucky with the 2013 and 2015 windshields. I know how frustrating it can be to have to buy a new windshield installed. I went through a handful of them on my 2006 Mazda5, but all of them were rock induced. (rockon)
Please present the source, data, or proofs of your claim...
Although you think there is "a disinformation campaign targeting the CX-5" only towards its windshield at NHTSA website, 70 out of 94 total complaints are windshield cracks for 2014 CX-5 according to NHTSA website, whereas none out of 140 total complaints is windshield cracks for 2014 Honda CR-V and none out of 17 total complaints is windshield cracks for 2014 Toyota RAV4, and not counting there were at least three times more CR-V's or RAV4's sold in the US!