I now have to eat some crow....I have been bashing dealerships to no end since I've joined the board (and they've fully deserved it). However, today I had the VERY FIRST DEALERSHIP IN RECORDED HISTORY actually do something out of the ordinary to please me!!!!! I still cannot believe it as I'm typing this!
I was just thinking of calling my dealership up this week about the new bushings since they've had 1 month to get the news now. Well low and behold THEY called ME!!!! He said Mazda has just officially released the TSB for this (TSB #02-00303), which I don't know if that's true but who cares - he actually KNOWS about it! The funny thing was, after my ECU flash I gave the dealership semi-bad grades because I told them about the clunk and they did NOTHING - didn't even look at it. So I wrote that right on the survey and thanks to this forum I actually wrote down the part # of the new bushing even!! Well, my survey eventually made it to the service manager and then things started to be done! He read my comment to me and said he was sorry but he didn't know about the "fix" until today (still doesn't excuse why they didn't even LOOK at my bushings when I had it in before). I also wrote on the survey that I dread the fact that I have to drive over 100 miles to get to the nearest MSP dealership -- and at that point he said that HE would call up the nearest Mazda dealership FOR me and explain the fix to them so I could just get it done there! I couldn't believe he called me for one thing, but then to offer to call another dealership and explain the fix is even better!! I was blown away.
It was funny when he called my nearest Mazda dealership because the closest one sold MP3s but didn't become MSP authorized -- well needless to say the guy already knew about the latest bushings and said that he's "changed a ton of them on MP3s before so getting mine in and done will not be a problem at all."
This whole experience was SO surprising -- after dealing with all the headaches and BS regarding the ECU flash it is amazing how smooth this experience was. It has to be credited to the hundreds of MP3 guys that have dealt with this problem for so long -- thanks for going through all the BS so I don't have to!
Can't wait to get mine installed -- this coming Monday and it'll only be a 20 minute drive to the dealer! I think my MSP is clunking worse than any other Mazda in recorded history too, so it is going to be a night and day difference once I get them new babies on. Can't wait.