Brake Problem - Why don't Recall?

[joeblack]

I just talked to the head of the technician department and he basically said that the brake dust problem was mainly due to the material of the brake pad given the front and the rear brakes are using different kinds of materials. However, they said this problem cannot be solved as soon as there is no direct relationship between the brake dust and the passgengers safety......... and they can't help us to choose other kinds of brake pad until Mazda Tokyo asked them to do so. If not, they have no choice but using the original factory brake pad.....so it means this problem cannot be solved until there is a recall.

Indeed, they have received lot of complaints from clients regarding brake dust and they have responsed to Mazda Tokyo. However, take action or not, it's all depends on the headquarter. However, he indicated to me that as soon as the brake system is still working and the dust won't create risk to passengers' safety, he doesn't think Mazda would do too much on that.

Regarding to the cracks on my brake discs (or rotors), they found out there are two deep cracks on both of the discs. He can't give me a clear answer for how would that happen. He basically saying that it might created from the little sands or a small rocks being sticked on the brake pads. However, I said the probility of having a small rocks stick on both sides of the pads is quite minimal. He also said it might due to the softness of the brake discs or some mismatching between the pad material and the discs, etc. Anyway, his answers are all inconvincing.

So, guys. Our problems cannot be solved until we can show more envidence to Mazda that our lives are in hazard. Otherwise, we have to continue to clean the brake dust every 2 days and to hear the squeeking sound from tbe rotors for every 2 to 3 months.....

Having said that, I really appreciate for the service provided by Mazda in my country so far and the ways they handle my problem. Very responsive and helpful....and full of sincerelity.

 

[Loose]

I just talked to the head of the technician department and he basically said that the brake dust problem was mainly due to the material of the brake pad given the front and the rear brakes are using different kinds of materials. However, they said this problem cannot be solved as soon as there is no direct relationship between the brake dust and the passgengers safety......... and they can't help us to choose other kinds of brake pad until Mazda Tokyo asked them to do so. If not, they have no choice but using the original factory brake pad.....so it means this problem cannot be solved until there is a recall.

Indeed, they have received lot of complaints from clients regarding brake dust and they have responsed to Mazda Tokyo. However, take action or not, it's all depends on the headquarter. However, he indicated to me that as soon as the brake system is still working and the dust won't create risk to passengers' safety, he doesn't think Mazda would do too much on that.

Regarding to the cracks on my brake discs (or rotors), they found out there are two deep cracks on both of the discs. He can't give me a clear answer for how would that happen. He basically saying that it might created from the little sands or a small rocks being sticked on the brake pads. However, I said the probility of having a small rocks stick on both sides of the pads is quite minimal. He also said it might due to the softness of the brake discs or some mismatching between the pad material and the discs, etc. Anyway, his answers are all inconvincing.

So, guys. Our problems cannot be solved until we can show more envidence to Mazda that our lives are in hazard. Otherwise, we have to continue to clean the brake dust every 2 days and to hear the squeeking sound from tbe rotors for every 2 to 3 months.....

Having said that, I really appreciate for the service provided by Mazda in my country so far and the ways they handle my problem. Very responsive and helpful....and full of sincerelity.

Crack = grooves?

I'm happy to here even though they didin't fix the prob you are still happy with the response. We will all have to wait for some quality aftermarket pads.

Tim

 

[rockstar3]

Sorry to hear of your brake troubles and subseqent front end trouble. I don't have any squeek from my brakes but I dont't think it's fair to blame Mazda fro Goodyear's bad tires. Just so we are on the same page, I agree the tires are bad and I agree there is a problem with the brake pads (my opinion they are to "soft") I plan on replacing the pads and the rubber as soon as they wear out, which won't be long by the looks of the dust on the rear rims and the reputation of Goodyear's bad tires.

Tim

How can you not blame Mazda for the bad tires they choose to put on the car?

 

[Loose]

Cost

How can you not blame Mazda for the bad tires they choose to put on the car?

You probably paid < 20K for the car and Goodyear's suck but are resonably priced compared to some others out. Mazda was trying to keep the cost of the car at or about 20K. I guess this was one of the ways of doing that. Me personally, I'm satisfied w/ the tires until the wear out then I will purchuse better ones. The good news is that your car isn't wearing Firestones...

Tim

 

[Mikey444]

You probably paid < 20K for the car and Goodyear's suck but are resonably priced compared to some others out. Mazda was trying to keep the cost of the car at or about 20K. I guess this was one of the ways of doing that. Me personally, I'm satisfied w/ the tires until the wear out then I will purchuse better ones. The good news is that your car isn't wearing Firestones...

Tim

Did you ever stop to think that if they put Michelin Alpin Pilots A/S P205/50 R17 same size it would have been the same price and the tire is a f*ck load better

 

[goldwing2000]

Did you ever stop to think that if they put Michelin Alpin Pilots A/S P205/50 R17 same size it would have been the same price and the tire is a f*ck load better

Same price for you and me but Goodyear might have cut them a better volume price.

 

[Mikey444]

Same price for you and me but Goodyear might have cut them a better volume price.

Isnt having a stistfied customer better than saving a couple of dollars?

 

[Loose]

No

Did you ever stop to think that if they put Michelin Alpin Pilots A/S P205/50 R17 same size it would have been the same price and the tire is a f*ck load better

Nope, I don't work for Mazda.

You should work the twelve steps for this.. and remember to accept the things you cannot change, have the courage to change the thing you can and THE WISDOM TO KNOW THE DIFFRENCE! J/K

 

[goldwing2000]

Isnt having a stistfied customer better than saving a couple of dollars?

You would think so but unfortunately history shows otherwise. Besides that, most people don't even look at their tires, much less know anything about how they perform. The Goodyear is fine as a "drive it and forget about it" tire.

 

[rockstar3]

Did you ever stop to think that if they put Michelin Alpin Pilots A/S P205/50 R17 same size it would have been the same price and the tire is a f*ck load better

totally agree with you mikey.

 

[rockstar3]

speaking of tires anyone try to take them off for any reason? I recently painted my callipers and had no problems with the front wheels but when I went to take the back ones off they didn't budge. I called Mazda who told me to call my roadside assistance covered by my warrenty (great feature I might add). The guy from CAA couldn't believe the wheels had seized after just 5000 km! It wasn't a big deal he just pounded the crap out of them with a mallet, but what if someone was stuck at the side of the road with a flat?


I know I'm complaining allot on this forum and don't get me wrong I love the car but it's not perfect (yet). There are little things about it that are annoying that Mazda is going to have to address in future modle years.

 

[goldwing2000]

Sit on your butt and kick it with your feet.

 

[rockstar3]

Sit on your butt and kick it with your feet.

tried that but there was no way to get them off.

 

[goldwing2000]

tried that but there was no way to get them off.

Kick harder. (fight)

And put some anti-seize lubricant on them after you do get them off.

 

[joeblack]

Brake Problem

Now, more users find the problems in the brake system of the M3.......hope Mazda can really pay more attention on this problem and to solve it soon.....or at least, they should give us an official explanation instead of passing information from different dealers in different countries......

 

[Da 6]

my rear wheels always does that....must be a mazda thing

 

[ZippityZoomZoom]

It seems the Japanese have trouble with making performance brakes unless they have Brembo make them. My Acura wasn't very good with braking and the tires sucked and it seems the case with most Japanese cars below $40K. Most manufacturers are more concerned with good wear ratings, all season usability and low noise levels over performance. Imagine how many more complaints Mazda would have if people needed to replace tires yearly.

Anyway, what type of brake system do you people have on your Mazdas? I have the ABS with Brake Force system and the thing stops on a dime and leaves change -but I do have the brake dust issue.

 

[Da 6]

cobra svt braking system is being tested for mazda 6 series vehicles.

OT but not far off...
Car goes in for brakes again wish me luck!

 

[accampbe]

Same price for you and me but Goodyear might have cut them a better volume price.

Goodyear definitely cut them a better price. trust me some young project engineer spent a long time trying to get the best tire within the price budget set by some Mazda director of engineering. Obviously the Pilots weren't it. Maybe we should be bitching at Michilin for not having the foresight to see that the 3 would be so popular. Because if they did I'm sure their prices would have and could have been lower and they would be damn pleased to have their tires on the 3, and the market share to boot.

Driz out

 

[Da 6]

ok..hold on let me comprehend this...(scratch) You want the same tires we hate? Michelins that increase the understeer of the car. In the V6 model you break traction in 1st and continue to loose it in 2nd till you shift to 3rd. there are gashes in the tread from every day use and sections missing from the tread from 1 autocross session. Michelin pilots aren't a tire you want. Get either summer only tires and rims for the good seasons and get snow on the stock rims. or you could just get a really good rated 4 season tire and say F it (2thumbs) .