I'm a licensed Independent Insurance Agent in Georgia. Last fall, I did the Progressive Snapshot Trial at the request of an industry publication so I could write an article and review for them.
I had to do so under a pseudonym because I represent six different auto insurers at my agency including Progressive. It could have caused countless issues if they knew, so I insisted on averting that by not using my real name.
I had every intention of providing a factual, unbiased review of the Snapshot program in my article. You can monitor your progress and current savings % earned on a real-time basis online and I found it very interesting. I managed to maintain the highest 30% discount for 18 days, only to be dinged for braking and swerving in my neighborhood to avoid hitting a squirrel! It dropped me to 24% for that single infraction!
A few days later, I was stuck behind a farm tractor going 20mph on a 55mph highway. I waited to pass until it was legal with a broken yellow line and could clearly see that there was no oncoming traffic. I exceeded the acceleration rate threshold while passing and dropped down to 21%.
At the 24 day mark, my car battery was suddenly dead even though the battery was less than a year old. I jumped it off and considered it a fluke. But the next day, same thing....and the following day, dead again! I had the battery checked out and determined to be in perfect condition. So I unplugged the Snapshot and started Googling..
At least 20 different people who tried or subscribed to the Snapshot program experienced an alternator and/or other major electrical system failure after connecting the device. All 20 of the cars were less than 3-years old and under 50k miles, most still under warranty. There are 100+ other random reports scattered on various websites of similar failures in older and higher mileage vehicles, but I found this group of almost new, low mileage vehicles that most significant. Alternator failures in new vehicles during the warranty period are almost unheard of in modern vehicles.
Ultimately, I had to scuttle the test with only a few days remaining in the trial period. I checked with my mechanic, who runs an independent Mazda-only shop, and he told me a new OEM alternator for my 2006 Mazda3 would cost over $400 installed....not a risk I was willing to take!
I anonymously emailed Progressive about the issue and I hope they've corrected the source of the problem.
I've also had a few of my customers sign up for the program. They were very pleased with the initial savings, which were applicable for the first 6-month policy term. But after that, the savings dimish by 50% or more and by the one-year mark there is little or no savings benefit. That kinda sucks.
But something that all consumers should know- Insurance companies are classified into three groups, Non-Standard, Standard and Preferred. Non-Standard companies have the highest rates and/or most limited coverage and they will insure the broadest range of customers including those considered High Risk. Standard companies represent the bulk of the industry and about 65% of all drivers are insured with a Standard company. Drivers with more than one ticket or more than on at-fault accident in the past three years usually can't be insured by a Standard company. Preferred are the cream of the crop, have the most strict underwriting standards but the lowest premiums.
ALL Progressive companies are classified as Non-Standard. If you have a clean driving record or even one accident or ticket, you can find a lower premium by looking elsewhere! GEICO and Esurance are a good place to start shopping....