I see. That is a bad spot then. Can you get a paid day off from work? Possibly take a sick day/personal day maybe? But then it's a matter of how much gas are you gonna burn to go down there so I might not even be worth it at all.
well the hotel manager called the garage company and she remembered me being in there and remembered the claim, so hopefully with that on my side this will get resolved without any more trips to DC. I have plenty of vacation, but I would hate to waste it on crap like this