2019 CX-5 Grand Touring Steering Wheel Lock Fail

My steering wheel lock has stopped functioning. There is a rattle inside the plastic cowl behind the steering wheel. At one point, I heard a single “beep” tone warning and I believe that’s when the lock failed. Any experience with this malfunction or a possible TSB on it? It goes to the dealer for diagnosis in two days.

At least I haven’t seen such problem reported here before, nor as any TSBs. Is it possible someone tried to turn the steering wheel with force when it was locked?
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