I have a new problem with my infotainment system.
The Nav system was stuck on the "Loading" screen with the animation thing turning in circles. It did it for about 2 hours.... I tried removing the SD car and then re installing, shutting the car down and re starting....neither worked. I did not try the hard reboot.
The same day, the infotainment rebooted 2 times and I got the "Service Past Due" notification on my cluster display.....
This was the worst noted day sofar....there are otherdays where the system works flawlessly..
This literally just happened to me this morning. 2016 CX5 GT w/Tech Pkg. Only way I brought it back to life was factory reset in settings menu, and you will lose all your personalized settings. Had the car since Jan 2016. Infotainment has been stable ever since then, just today had the issue. Hopefully, it won't return after the reset.