10,000 miles after getting broken mount fixed

[stockms3]

So it's 10,000 miles since I dropped the engine my car has been at the dealership over 5 times with front suspension problems now with 12,000 miles on the car Im still having issues with clunking noises coming from the front suspension, engine bay area.

Dealership that I go to has some of the best techs in IL Im seriously giving up with going to get it fixed, I guess i will see what mazda can do about this if answer is going to be nothin, I guess calling BBB would be a good solution.

Is anyone else having issues after broken mount?

This sucks cuz before I bought the car I asked the service rep to check if my car was fixed HE SAID YES!

 

[clos561]

im sure upgrading the rear munt helps relieve alot of stress on the sid emount that failed on a few cars

 

[SuperStretch18]

Lemon law?

 

[knowledge007]

I am getting a clunking noise as well when I go over little bumps... I just had the stabilizer bars and end links replaced and still, the clunking is still there. I don't know what it is. I also threw another code. I don't know what to do anymore with this s*** man... I am so frustrated with this vehicle....

 

[PaulVincent]

Lemon Law?

 

[3.slow]

Yes, that definately is a lemon law situation. Call up the BBB and your attorney general. Although they are almost worthless, it is good protocol. Get all your paper-work together and call up mazda USA and plead your case. Don't give up, because they will dick you around. Their job is to get you to keep your car, because if they have to give you a new car, they have to try to fix up the old one, and even then it has lemon law on it, so they will be losing money on that car, plus they gave you a new one.

 

[stockms3]

well Ive spoke with mazda they just told me to go back to the dealership and get it fixed.....I told'em Im going to contact BBB I will see what they have to say.

 

[stockms3]

I just talked to someone at BBB and Im filing a claim this weekend. I will keep you guys updated.

Hopefully I will be able to get this issue solved.

 

[3.slow]

I just talked to someone at BBB and Im filing a claim this weekend. I will keep you guys updated.

Hopefully I will be able to get this issue solved.

BBB doesn't accomplish s*** from my experience. Make sure you know your states lemon laws. Print out some copies of that too.

 

[stockms3]

I've heard that mazda really cares about what BBB thinks. We will see, if not im just going back to the dealrship and I wont take the car back unless IT's totally fixed I will just drive their cx7.

Or I will import an AK47 straight from russia lol...........and go GTA on their asses

 

[Betelgeuse]

ANY problem with the car can be fixed. If you've been back for the same issues so many times then the techs at the dealer sucks plain and simple.

Good luck with the lemon law. You're better off trying to get the car fixed AT A DEALER THAT KNOWS WHAT THEY'RE DOING than trying to fight Mazda.

Also, when are you getting these clunks? Is it when accelerating or going over bumps? Are they loud? Intermittent? Do you have any mods?

 

[stockms3]

Car is BONE STOCK. Dealership that i go to has a tech that won the mazda competition. They have some of the best techs, I used a diffrent mazda dealer before and they sucked salty ballz.

It happens maybe 2-5 times everytime I drive the car somewhere, it happens when the the wheel is turned going forward and backwards. I not only hear it but I can feel the car kinda shake its really hard to explain. Im really tired of this crap, i gotta take time off work to sit at the dealership, drive the car with the tech, it's a pain in the ass.

Im really trying to be nice to the dealership and I treat'em with respect, but this blows and Im loosing my patience.

 

[3.slow]

Stay respectful. When you start yelling is when they stop giving a ****. Remain calm and open multiple cases with mazda USA. Keep track of all paper work and exactly who you talk to.

 

[LReyes66]

wowzers

 

[fasteract]

Did you get new half axles when they replaced the engine mount?

 

[Betelgeuse]

Car is BONE STOCK. Dealership that i go to has a tech that won the mazda competition. They have some of the best techs, I used a diffrent mazda dealer before and they sucked salty ballz.

I've used the same dealer for my past 2 mazdas and on only ONE occasion (for a cel)in the 10 or so years I've been getting service done there have I had to take my car back for the same repair. And I've had repairs as complicated as a complete engine/tranny replacement so I KNOW what a good dealer is. While credentials are important, it's the quality of the output that matters. Anyway I wish you luck.

 

[stockms3]

Here's an update to the whole situation if anyone cares lol

I took the car back to the dealership, Mazda Rep was waiting there for me. We test drove the car, he also heard the noise. We went over all previous work that was done to the car. They gave me a rental and promised that this time they are going to fix it


We will see what happens next.

 

[knowledge007]

Let me know... But let me get this straight your not getting clunking noises when going over bumps just when your moving forward and backwards with the wheels turned???

 

[stockms3]

Well its hard to say it happens with the wheels turned, while shifting gears, while moving from a dead stop. Even this mazda rep was like WTF?

 

[LReyes66]

what rental did u get