2019 CX-5 Headlight Replacement

[MichaelProc]

Hey all. I was in a minor accident several months ago and had my right passenger light assembly replaced. It has sense turned on the error light on the dashboard and my dealership has told me the light is defective. The body shop where I had the work complete will not replace the assembly. The dealership quoted me around $1500 to replace it. I have been looking at replacements on eBay for 200-300 as I am very capable to change it out myself.

My question is some of the posts say that "Programming is needed." Is this accurate or just something they are saying to cover themselves? Can I just buy a replacement assembly and install it?

 

[RedBaron]

I would contact your insurance company. They should cover it, or pressure the shop to.

 

[MichaelProc]

I would contact your insurance company. They should cover it, or pressure the shop to.

Already went that route and was told it was the shops responsibility. The shop told me their supplier would not replace it. Everyone just passes the buck so I decided to take care of it myself.

 

[Jack Rabbit]

Hey all. I was in a minor accident several months ago and had my right passenger light assembly replaced. It has sense turned on the error light on the dashboard and my dealership has told me the light is defective. The body shop where I had the work complete will not replace the assembly. The dealership quoted me around $1500 to replace it. I have been looking at replacements on eBay for 200-300 as I am very capable to change it out myself.

My question is some of the posts say that "Programming is needed." Is this accurate or just something they are saying to cover themselves? Can I just buy a replacement assembly and install it?

Shouldnt need programmed unless newer models now require it.

Should only take you 1/2 hour to 1 hour to install. Should be like my other SUVs, just unbolt/unscrew and take off the panels, front bumper, etc and pull apart/wedge it off. Just remember to buy extra plastic rivets fasteners. They always fall off and get lost or break apart.

 

[gce]

Hey all. I was in a minor accident several months ago and had my right passenger light assembly replaced. It has sense turned on the error light on the dashboard and my dealership has told me the light is defective. The body shop where I had the work complete will not replace the assembly. The dealership quoted me around $1500 to replace it. I have been looking at replacements on eBay for 200-300 as I am very capable to change it out myself.

My question is some of the posts say that "Programming is needed." Is this accurate or just something they are saying to cover themselves? Can I just buy a replacement assembly and install it?

Sounds like the body shop put in a cheap aftermarket light assembly that's not compatible with your car. Body shop's fault and they should make it right!

 

[Jack Rabbit]

Sounds like the body shop put in a cheap aftermarket light assembly that's not compatible with your car. Body shop's fault and they should make it right!

Just another reason I use dealer body shop for insurance repairs.
Dealer for warranty claims , dealer body for insurance claims, DIY & local mechanic for car repair & maintenance.

Dealer body shops don't want to lose their preferred status as insurance repair shops so they fix it right and usually offer lifetime guarantees on the work.

You out could ask your insurance company to speak to the body shop. But if the body shop doesn't do that much business for your insurance company then they probably don't care.

Next time choose a body shop from the insurance company list.

 

[MichaelProc]

Just another reason I use dealer body shop for insurance repairs.
Dealer for warranty claims , dealer body for insurance claims, DIY & local mechanic for car repair & maintenance.

Dealer body shops don't want to lose their preferred status as insurance repair shops so they fix it right and usually offer lifetime guarantees on the work.

You out could ask your insurance company to speak to the body shop. But if the body shop doesn't do that much business for your insurance company then they probably don't care.

Next time choose a body shop from the insurance company list.

Oh yeah lesson learned. I was going to use the dealer in the beginning but it was going to be a huge hassle to get a rental and my local guys treated me well last time. Never again!

I was under the impression since my car was so new they had to use OEM parts, because that was the policy on my last car. I guess they had permission to use salvage or aftermarket parts this time for whatever reason.

 

[Jack Rabbit]

Oh yeah lesson learned. I was going to use the dealer in the beginning but it was going to be a huge hassle to get a rental and my local guys treated me well last time. Never again!

I was under the impression since my car was so new they had to use OEM parts, because that was the policy on my last car. I guess they had permission to use salvage or aftermarket parts this time for whatever reason.

Yeah. The dealer guarantees everything for lifetime. So while they may re-use and re-bend your fender, they'll tell insurance company you need new headlight, etc.

 

[MichaelProc]

Yeah. The dealer guarantees everything for lifetime. So while they may re-use and re-bend your fender, they'll tell insurance company you need new headlight, etc.

And this place does guarantee their body work, they actually did some work on another of my vehicles twice because of a painting mistake, but apparently not new devices they put on the car.

 

[yrwei52]

Hey all. I was in a minor accident several months ago and had my right passenger light assembly replaced. It has sense turned on the error light on the dashboard and my dealership has told me the light is defective. The body shop where I had the work complete will not replace the assembly. The dealership quoted me around $1500 to replace it. I have been looking at replacements on eBay for 200-300 as I am very capable to change it out myself.

My question is some of the posts say that "Programming is needed." Is this accurate or just something they are saying to cover themselves? Can I just buy a replacement assembly and install it?

What year and what trim level? Different trim may have different headlights. And programming shouldn’t be required even if your CX-5 has the AFS, But some “adjustments” may be required.

 

[MichaelProc]

Shouldnt need programmed unless newer models now require it.

Should only take you 1/2 hour to 1 hour to install. Should be like my other SUVs, just unbolt/unscrew and take off the panels, front bumper, etc and pull apart/wedge it off. Just remember to buy extra plastic rivets fasteners. They always fall off and get lost or break apart.

Thank you! Any suggestions where I can get the plastic rivets? There are actually a couple missing so I need them anyway.

 

[Jack Rabbit]

Thank you! Any suggestions where I can get the plastic rivets? There are actually a couple missing so I need them anyway.

Any auto parts store. NAPA, Advance, AutoZone, O'Reilly's, etc. Usually get mine at NAPA auto.

 

[ThomWatt01]

Hey all. I was in a minor accident several months ago and had my right passenger light assembly replaced. It has sense turned on the error light on the dashboard and my dealership has told me the light is defective. The body shop where I had the work complete will not replace the assembly. The dealership quoted me around $1500 to replace it. I have been looking at replacements on eBay for 200-300 as I am very capable to change it out myself.

My question is some of the posts say that "Programming is needed." Is this accurate or just something they are saying to cover themselves? Can I just buy a replacement assembly and install it?

If you want to replace the headlight of the 2019 CX-5, then go to a local mechanic or garage. They have second-hand headlights. You will get the headlights at an excellent rate if you negotiate a little.

 

[Jack Rabbit]

If you want to replace the headlight of the 2019 CX-5, then go to a local mechanic or garage. They have second-hand headlights. You will get the headlights at an excellent rate if you negotiate a little.

He could also go to junkyard. But most adaptive headlights are running around $700 to $1100 even at salvage yards.
Non-adaptives from $125 to $700.

Plus if he's tearing it apart with all the time involved if he can get a brand new aftermarket for $300, probably his best option.

Just needs to make sure he's getting adaptive if that's what's already in vehicle.

 

[ColtX-5]

Look at Rock Auto. Some come certified as equal to OEM, at a price.

2019 MAZDA CX-5 2.5L L4 Turbocharged Headlamp Assembly | RockAuto

RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. Easy to use parts catalog.

www.rockauto.com

I have had a good experience with Auto Parts Fair, now Automotix.net. They are a network of salvage yards that disassemble and store parts. I bought a transmission from them that was strapped to a pallet and shelved. They ship, but I picked it up and they loaded it into my pickup gently. The whole thing came of as a quality operation. This yard was in south Atlanta. They are showing OEM Headlights listed on eBay, now.

 

[ceric]

I checked the mazdaswag.com.
For 2019 CX5.
It costs much more w/ directional beams.
These are new ones, not refurbished.

 

[MichaelProc]

I never thanked everyone for their replies. I hate to drag up an old topic, but since I had all these great answers, makes more sense than starting a new one. I never told the rest of the story.

I ended up taking the car to a dealership and was told that the headlight "Had a bad circuit board in it." I don't know if they found that out using a code reader or just said that because they knew it was aftermarket. They quoted me $1400 to replace it with OEM. I checked every bulb afterward and found one that was burned out, replaced it, and still had error lights. I went back to the collision center that replaced it and they told me their parts supplier would not honor any warranty. My insurance company basically said it was on the dealership to make it right.

I ended up replacing the unit after the DRL stopped working a few months later, and the low beam started showing a subtle flicker at night. I bought a new aftermarket unit from eBay and installed it myself in an hour or so. Plugged everything up, and sure enough still had the error light. The light has worked fine for over two years including high beams.

I am looking at selling my car soon and don't want to list it anywhere with error lights, because who wants to buy a car with error lights? I was considering buying another aftermarket or used OEM from eBay. What are the chances that I still have an error light with a new aftermarket? Anyone bought a used part like this from eBay. I would hate to buy a new OEM and still have an error....

 

[ColtX-5]

I don't know. But first, have someone clear the error code from the memory and see if it comes back.

 

[madar]

Just another reason I use dealer body shop for insurance repairs.
Dealer for warranty claims , dealer body for insurance claims, DIY & local mechanic for car repair & maintenance.

Dealer body shops don't want to lose their preferred status as insurance repair shops so they fix it right and usually offer lifetime guarantees on the work.

You out could ask your insurance company to speak to the body shop. But if the body shop doesn't do that much business for your insurance company then they probably don't care.

Next time choose a body shop from the insurance company list.

Answering a banned member...
I don't use a dealer body shop for anything!! The work is always subpar, paint doesn't match, orange peel, dirt in paint, that's always been my experience. Look for a Gold Class/I-Car shop to start with.

BodyShopology - Look for the Gold Class ® Logo!
Salesforce B2B Commerce

 

[sm1ke]

I agree with @ColtX-5, I would first make sure the code can be cleared and doesn't come back. If the code remains, I'd spend the money for a used and tested OEM light. You can try lkqonline, or a local junkyard/pick and pull. Or you can list the car with the error code and see if you get any bites, sometimes people don't care as long as the code isn't related to the engine or drivetrain.