You*re the lucky one. Several here had to pay $25 ~ $150. A friend of mine had to pay $300 (he refused) to replace both LED headlights with one month past 3 years and 19,500 miles.I also have a 2016 GT w/ tech and the DRL issue. At 30k miles, the driver side had issues and it was fixed under warranty. At 39k miles I noticed the passenger flickering; past warranty, ugh.
I found this thread and used the advice given.
First I talked to the local dealer and they said they couldn't do anything with a work order from corporate (I had to try the easy route first)
Next I called the corporate number but that took almost a week of calling. Their hold times were insane. Finally I talked to someone and they made it sound like they'd take care of it but needed my local dealer to take pictures and get it into the system.
Back to the dealer, they snapped some pics and did whatever they do. The next day I had an email from Mazda saying the work is approved and schedule an appt with the deal. Great news!
Contacted the dealer, part ordered and a week later (yesterday), the new DRL was installed.
To sum it all up, past warranty, called corp, replaced for free.
Your Mazda dealer definitely is a good one and they did do you a big favor. My friend couldn't get his failing LED headlights replaced for free with one month over 36 months but only 19,500 miles. You didn't even have to wait for more than 30 minutes on the phone talking to a CS rep from Mazda North American Operations!We'll at 40,000miles, the drivers side DRL just went out on our CX-5. The passenger side was replaced a few months ago by the dealer, but they made a point of letting us know they were "doing us a favor" by covering it since it was out of warranty. Time to put in another call and see if they'll do us "another favor".
Yep, hopefully my luck holds out again.Your Mazda dealer definitely is a good one and they did do you a big favor. My friend couldn't get his failing LED headlights replaced for free with one month over 36 months but only 19,500 miles. You didn't even have to wait for more than 30 minutes on the phone talking to a CS rep from Mazda North American Operations!
2016 CX-5 (purchased in July 2015).Year?
The reliability can be better, but with one potential issue. LEDs have a general life expectancy of 50,000 hours. For 2016 CX-5, we can afford not to have the accent strip DRLs if they ever failed. But for 2nd-gen CX-5 the low-beam headlights are part of DRL setup. We can't afford not to have the failed low-beam headlight due to the heavy-useage and have to pay big bucks to replace it if the warranty runs out.So do the 2017-2018 have "better" LEDs?
If I had a gen-2 CX-5, I definitely would turn the DRL function off as its not required in the US. Based on the history of longevity on these LED headlights and high replacement cost on CX-5, Im not going to risk the possibility of losing low-beam LED headlights due to heavy usage. Now I have a 2016 CX-5 and I was lucky got newer J version replacement LED headlights on both under warranty, I decided to keep the DRLs on. The worst case scenario for me is Id lose these LED DRLs if they ever failed again.That being the case, that the DRL in the 2017-2018 use the low beams for the DRL, it may be best to turn the DRL feature off in the US since they are not required. Don't ya think?
For the record, here is an official copy of instruction to disable the DRL function for 2017 and older CX-5s obtained by bigtex from his Mazda dealer:
Is this the file:
Yes, it should if the LED lighting system is properly designed and high-quality parts are used. But the record of LED headlights on CX-5 says otherwise!No. The headlights should, seriously, Outlast the car.
No, the issue takes time to develop, just like cylinder deactivation issue which Im against. And it isnt just some issues in a few models 2 years ago. In gen-1 only 2016 CX-5 with Tech Package comes with LED headlights. And I can almost guarantee you these LED DRLs from factory will fail with much shorter life expectancy apparently by either poor design and/or inferior parts. If the replacement cost is low then we have no worries. And we dont know if gen-2 LED headlights would have issues in the future. My point is still why risk?So let's assume they are all going to fail because there were some issues in a few models 2 years ago? No, Chicken Little. Don't be such a pessimist.
So let's live in fear....No, the issue takes time to develop,
Yes, it is. 2016 GT LED headlight only and no, not all of them. Has it happened ONCE in a 17 that we are aware of?And it isn*t just some issues in a few models 2 years ago.
The new gen? And what are you basing this on?And I can almost guarantee you these LED DRLs from factory will fail with much shorter life expectancy apparently by either poor design and/or inferior parts.
And we don*t know if gen-2 LED headlights would have issues in the future. My point is still why risk?