Missing gasket in rear muffler.

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All I can say to that is the photo doesn't lie. If there were no gasket for the first few thousand miles of the cars life you would see soot exit points where the exhaust was being forced out due to the back pressure from the OEM muffler. If a knowledgeable analysis is interpreted by you as being disrespectful, so be it. In my opinion, it is disrespectful to ignore the experience of myself and others (including professional muffler installers) who know what the photo means. Just because you didn't see the gasket fall out does not mean it did not exist. It's arrogant and disrespectful of you to demand a free part and then bash the dealership who rightfully asked you to pay for it.

I hate it when people think the world owes them something for nothing.
 
If you have actually seen the muffler disassembled (doesn't sound like you have) you would see why soot wouldn't just accumulate at the flange. I stated earlier the exhaust pipe extends beyond the flange slightly inside the rear muffler (the exhaust pipe is slightly smaller then the opening). No, soot would not readily be accumulating on the flange. I never said the original muffler assembly was leaking, but that simply that no gasket was installed. The part was missing it's as simple as that. No need to even assume someone is trying to lie about it, or that they were careless. Mess ups happen whether it's made by hand or machine. I don't think the world owes me anything I give my 10%+. However I don't see how anyone could believe that an auto manufacturer can't make mistakes during assembly. You even said yourself to err is human, yet before any photo was posted you made an assumption. I don't respect the opinion of people who regardless of how you get your knowledge (google, or actual experience) constantly bash other people and/or constantly tell people they are wrong as shown by many of your posts here.
 
If you have actually seen the muffler disassembled (doesn't sound like you have) you would see why soot wouldn't just accumulate at the flange. I stated earlier the exhaust pipe extends beyond the flange slightly inside the rear muffler (the exhaust pipe is slightly smaller then the opening). No, soot would not readily be accumulating on the flange.

Except that you can clearly see that the soot deposits extend right to the point where the edge of the gasket would mate. This shows that the muffler pipe and exhaust pipe did not create a "slip fit seal" with the smaller diameter exhaust pipe slipping inside the muffler pipe. Therefore the scenario as you explained it is not plausible.

I never said the original muffler assembly was leaking, but that simply that no gasket was installed. The part was missing it's as simple as that. No need to even assume someone is trying to lie about it, or that they were careless. Mess ups happen whether it's made by hand or machine.


Your right about that. In fact, cars assembled in Japan by Japanese workers are notorious for being delivered with missing or damaged parts. For example, my CX-5 was delivered without the following parts:

1) One of the two nuts that holds the tailgate latch on

2) Two doors (left side) each had one of the hinge mounting bolts missing.

3) The nut that tightens the positive battery clamp.

4) The left rubber driveshaft dust boot on the rear axle.

5) The center exhaust pipe hanger was missing.

6) One of the bolts that holds the rear differential halves together was left off.

7) Left rear wheel was missing a lug nut.

8) Passenger side sun visor was missing.

9) A missing screw on the glove box assembly.

10) No lug nut wrench in the spare tire area.

So, as you can see, I am very aware that humans can make mistakes (especially those low paid Japanese auto assemblers who don't really care).(wink) But in your case the evidence shows they miraculously managed to correctly assemble the exhaust flange but the gasket unfortunately fell out at a later time when no one was looking. That's what the photo shows.

However I don't see how anyone could believe that an auto manufacturer can't make mistakes during assembly.

But I do believe a manufacturer can make a mistake during assembly. Just look at all the parts my car was missing.(wink)

It's a good thing I did a thorough inspection before I took delivery - otherwise I would have had to replace all those parts out of my own pocket.
 
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That residue around the opening is oxidation from the exhaust pipe itself, where it is partially inserted, note that it's mostly rust rather than carbon. The pipe does not have a finish on it, and it will have a layer of oxidation on it. In any case, I am curious if anyone who has actually dissembled it, had the same issue. Mix or anyone else if you decide to do so, you don't need to remove it completely, just loosen and its a 14mm bolt/nut.
 
my CX-5 was delivered without the following parts:

1) One of the two nuts that holds the tailgate latch on

2) Two doors (left side) each had one of the hinge mounting bolts missing.

3) The nut that tightens the positive battery clamp.

4) The left rubber driveshaft dust boot on the rear axle.

5) The center exhaust pipe hanger was missing.

6) One of the bolts that holds the rear differential halves together was left off.

7) Left rear wheel was missing a lug nut.

8) Passenger side sun visor was missing.

9) A missing screw on the glove box assembly.

10) No lug nut wrench in the spare tire area.
WTF?? If I found all those parts missing I would have had SERIOUS doubts about purchasing a CX-5, much less that particular CX-5. Seriously, one of the visors and a lug nut were missing? Yeah, I'm pretty sure I would have been running for the exit if I saw all of that.

One thing though, you say the 'dust boot' on the rear driveshaft was missing? I believe that would be a grease boot, and grease would be flying everywhere when it was driven. I know it was brand new, but I would be expecting a whole new CV joint if it were my car...which it wouldn't be because I would refuse to take it with all those parts missed in production. If you caught all of that, imagine the things you missed because you couldn't tear into the engine, transmission, etc. (eek2)

Now I'm out of here - I need to go do another check of mine!
 
WTF?? If I found all those parts missing I would have had SERIOUS doubts about purchasing a CX-5, much less that particular CX-5. Seriously, one of the visors and a lug nut were missing? Yeah, I'm pretty sure I would have been running for the exit if I saw all of that.

One thing though, you say the 'dust boot' on the rear driveshaft was missing? I believe that would be a grease boot, and grease would be flying everywhere when it was driven. I know it was brand new, but I would be expecting a whole new CV joint if it were my car...which it wouldn't be because I would refuse to take it with all those parts missed in production. If you caught all of that, imagine the things you missed because you couldn't tear into the engine, transmission, etc. (eek2)

Now I'm out of here - I need to go do another check of mine!

I took that as a sarcastic smart-alecky remark, after I saw that "wink" emocon after it.
 
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