Sounds like it was either a used one they sold through, or else shipped from some other company instead of directly through Amazon. Makes sense with the shipping being screwed up as well. Amazon is pretty good at setting things right, so get after them and they'll take care of you.
I feel kinda bad, since I was probably the one that pointed you to that. I would have gone that route too, but I was still waiting for the outcome of the eBay auction I won for the Dashhawk. At $190 it was a great deal, but the guy never shipped it, and I finally had to take it to eBay and get a refund. I ordered one from SU, it's in the mail now. I also ordered some Densos from Amazon, gotta get those in before I plug in my AP and start playing around.