J.D. Power and Associates 2004 Initial Quality Study
April 28, 2004, 1:19 PM
The rankings of the major automakers in J.D. Power and Associates' annual initial quality survey, which is based on responses from more than 51,000 people who bought or leased new 2004 cars and trucks.
The survey is done in the first 90 days of ownership.
The figures represent the number of problems per 100 vehicles.
Rankings exclude American Isuzu Motors Inc. because of a small sample and Maserati North America because of an insufficient sample:
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Manufacturer Problems/100 vehicles
Toyota Motor Sales U.S.A. Inc. 101
American Honda Motor Co. 102
Hyundai Motor America 102
BMW of North America 116
INDUSTRY AVERAGE 119
General Motors Corp. 120
DaimlerChrysler 123
Subaru of America Inc. 123
Ford Motor Co. 127
Mitsubishi Motors North America 130
Volkswagen of America Inc. 141
Nissan North America 147
American Suzuki Motor Corp. 149
Kia Motors America 153
Porsche Cars North America Inc. 159
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Nissan's score dropped to 147 problems per 100 vehicles with 12 more problems than the 135 recorded last year. But sales of the Nissan Titan (search) pickup truck, Quest minivan and Infiniti Armada, all made in Mississippi, have been disappointing, industry analysts said.
"If you collectively look at the truck products they have most recently launched, there could be some concern," said Jeff Schuster, senior director of global forecasting with J.D. Power.
Virtually every nameplate improved and nearly three-quarters of models," Walters said. Aparrently not the sack of s*** nissian.
Source: J.D. Power and Associates
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