2015 CX15 FWD Touring - no extras
Out The Door - 26,196
Price 23,795
Underwent serious BS to get that price which was basically truecar.com pricing (higher today). When I initially emailed them they quoted that price and I responded fine I'll also be taking the 0% offer as my credit score is very, very good. They agreed except that when I got there they tried to charge me 2,000 above that for taking the 0% financing. Wait, I just drove 60 miles to pay retail? Don't ya think I coulda done that without driving 60 miles?
Then they tried to chop 1,000 off the price, which might not have been that unreasonable, except they'd already agreed to the other price and we'd already handled the trade-in, which is part 2 of 4 here. They decided to quote me auto-trader pricing for the trade in (which remarkably is lower than the alternatives) but somehow he pulls a price 1,000 less than the actual auto trader price out of presumably, his behind. It's funny, I'm buying this in the middle of the high tech world, everyone there is on a laptop and they act like I can't price my car with an internet form. It was a good condition trade-in, reasonable miles and in good shape. The price they got it for was very fair, for them. Trying to renegotiate the original deal, with that already in play is nonsense.
So, when I go to the finance guy, he starts having me sign stuff but, fortunately, before I signed anything I asked what the price was, which was when I caught the 2K differential. There was a lot of confusion and distortion going on.
At this point I stop, say, "get me my fob, I'm leaving". I have to repeat that several times when I'm told the emails I received couldn't have been sent, etc., etc., etc...
"get me my fob, I'm leaving".
Magically, I get the price. Next time though, everything is separate: price, financing and the sale of my old car. My credit score is north of 800 I can get any financing I want, I had preapproved financing and my old car could have been easily sold. There was no reason to put up with any nonsense.
But, I'm not done. The car gets recalled, legitimately, and it doesn't even have 1,000 miles on it.
But, still not done, they called me to tell me that there is a problem with the paperwork and that I should stop by. Uh, I have a recalled car where I was told not to drive it just before a 3-day weekend. I don't actually anticipate any paperwork problems, the finance guy I dealt with was an idiot, so he probably did screw it up and I have a signed contract but this place is blowing my mind. I suspect they've already sold my car and discovered they can't for some reason, likely that I still own it. I hope to god nothing goes weird with this as I'll be doing the paperwork outside of the dealer.
I really like the CX5 but as you can imagine I'm none too thrilled with this process.