Warning!! Mazda Reps

[MS3077]

I guess you're a young kid that bought an MS3 and you're modding it? I could only assume since I had to use alta vista to translate your post.

+1

 

[///M Compact]

I guess you're a young kid that bought an MS3 and you're modding it? I could only assume since I had to use alta vista to translate your post.

I'm thinking that opposable thumbs should be a prerequisite for registration in these forums...(laugh)

 

[CommieSpeed]

Just so you know guys, this is a valid concern. They did this bulls*** to us back when the MSP came out too. They would ambush people in the dealerships like Chris Hansen,

"You didn't crank your boost? Well, that's not what you say in this forum log...aren't you 2MuchBoost69?"

"oh...ummm, I was just joking around..you know, for fun online...(gulp)"

"Fun? Saying that you wanna fully lay your downpipe in a car that's less than a year old? Is that appropriate for someone with a warranty?

"ummm I wasn't gonna actually INSTALL the downpipe, I uhh..."

"Did you bring colder spark plugs? Synthetic oil?"

"umm yeah but I always carry them..."

 

[FrequentFlyer]

I don't know about everyone else but I'm not putting down where I'm located, etc in my profile. I'm not too surprised by this because the other day I went to the stealer ship because my hood was a little misaligned and a service tech was giving me s*** about it. He was trying to say that I was abusing the car because the plastic thingy under the bumper was scrapped up a bit. I got a little pissed at the guy and asked to speak with his supervisor and he got in my face like he wanted to fight or something.

I would have written to Mazda USA Corporate about this guy if I were you. That BS is uncalled for. You are a CUSTOMER, whether it be warranty related issues or an oil change. Don't let the dealers make you think that warranty work is coming out of their pockets. They are getting reimbursed for all parts and labor from Mazda. Unless that asshat can prove you're abusing your car, he should shut his piehole and act like a professional.

 

[gr3y]

It seems there's extremes to this situation. I agree that a warranty shouldn't be voided over modding the car to "free" some of the, frankly, dumb mechanical restrictions/hassles/weaknesses that were placed on this vehicle stock. I.e. airbox, motor mount, turbo hosing, TMIC, BPV. Mazda probably knew these things could've been way better, but wanted to keep costs down. So, I believe that replacing these items -- and others like them -- with ones that will generally perform better, and perform within the confines and limits of the engine and other parts, shouldn't void the warranty. The exception to that, for me, would probably be living in a very wet place (with bad roads/drainage, etc, etc.), getting a CAI, and hydrolocking your engine. That's just not smart. SRI, kthx.

But then there's the extreme of this, where people would throw in mods that perform out of the limits of the engine, or in ways this vehicle it wasn't meant to perform. If you're circumventing electronics, or pushing things past their threshold, or past what they were built to support, I think you should reap what you sew.

Same goes for racing. If you go to do a 1/4 once in a blue moon, I honestly don't see the problem in that. But if you're at a track every day, and you drive the car like fkn speed racer and the engine explodes, I don't think it's Mazdas fault that they didn't built the engine to nascar specifications, just for you.

That's my $0.02, but I really don't think dealers see things in such shades of grey, and most will do whatever they can to not uphold their end of the deal, regardless of the situation, imo.

 

[controlo]

if the aftermarket part caused the damage, you should have to pay for it.

if the aftermarket part had nothing to do with what was damaged, it should be covered under warranty. period.

if you have a forge bpv and the motor mount shatters, it should be covered under warranty.

unfortunately, there are service advisors out there that will try to bully people out of warranty work as such.

oh yeah... oneofakindms3: LOLZ

 

[krimsonviper]

Just so you know guys, this is a valid concern. They did this bulls*** to us back when the MSP came out too. They would ambush people in the dealerships like Chris Hansen,

"You didn't crank your boost? Well, that's not what you say in this forum log...aren't you 2MuchBoost69?"

"oh...ummm, I was just joking around..you know, for fun online...(gulp)"

"Fun? Saying that you wanna fully lay your downpipe in a car that's less than a year old? Is that appropriate for someone with a warranty?

"ummm I wasn't gonna actually INSTALL the downpipe, I uhh..."

"Did you bring colder spark plugs? Synthetic oil?"

"umm yeah but I always carry them..."

how are they pulling real names?

 

[MS3077]

I would have written to Mazda USA Corporate about this guy if I were you. That BS is uncalled for. You are a CUSTOMER, whether it be warranty related issues or an oil change. Don't let the dealers make you think that warranty work is coming out of their pockets. They are getting reimbursed for all parts and labor from Mazda. Unless that asshat can prove you're abusing your car, he should shut his piehole and act like a professional.

Yeah I should have called Mazda USA but I didn't unfortunately. I just didn't feel like dealing with it anymore so I'm going to another dealership that seems pretty cool.

 

[MS3077]

It seems there's extremes to this situation. I agree that a warranty shouldn't be voided over modding the car to "free" some of the, frankly, dumb mechanical restrictions/hassles/weaknesses that were placed on this vehicle stock. I.e. airbox, motor mount, turbo hosing, TMIC, BPV. Mazda probably knew these things could've been way better, but wanted to keep costs down. So, I believe that replacing these items -- and others like them -- with ones that will generally perform better, and perform within the confines and limits of the engine and other parts, shouldn't void the warranty. The exception to that, for me, would probably be living in a very wet place (with bad roads/drainage, etc, etc.), getting a CAI, and hydrolocking your engine. That's just not smart. SRI, kthx.

But then there's the extreme of this, where people would throw in mods that perform out of the limits of the engine, or in ways this vehicle it wasn't meant to perform. If you're circumventing electronics, or pushing things past their threshold, or past what they were built to support, I think you should reap what you sew.

Same goes for racing. If you go to do a 1/4 once in a blue moon, I honestly don't see the problem in that. But if you're at a track every day, and you drive the car like fkn speed racer and the engine explodes, I don't think it's Mazdas fault that they didn't built the engine to nascar specifications, just for you.

That's my $0.02, but I really don't think dealers see things in such shades of grey, and most will do whatever they can to not uphold their end of the deal, regardless of the situation, imo.

Thank you!

 

[funkyman]

Yeah right how on earth are they going to track down 6-7 thousand MS3 owners in the USA and who they are what mods they did.Not everyone who goes into the forums likes to write anything or make a comment.They just use it as a source of info and knowledge and quitly go about modding their cars.I have a friend who has a MS3 with street tuner engine mount,short shifter,DP and Borla exhaust.He doesn`t make too many comments or ask questions either.