Transfer case fluid replacement - I say YES for a 2012 CX-9 AWD (details below)

Bad news.
I waited for 1 hr at dealership.
The adviser came back and said that he was mistaken.
They did TC fluid exchange on CX7 before. He thought CX9 is the same. He was wrong.
There is no drain plug on the TC unit (unlike the one on CX7). (yes, we all know that)
There was nothing he could do. He spent a few minutes looking at the TC with the mechanic.
I told him that he could suck the fluid out from the fill hole. He did not respond.
He did not charge me one cent in the end, and that is very decent of them.
They did vacuuming and full-circle check for free.

Need to keep my fingers crossed from now on for the TC (transfer case).

Bummer. Based on the tone of your message it doesn't sound like you're going to try it yourself? I think the only super important part is to put back in exactly as much as you take out, otherwise I don't know of a risk of doing it....
 
I probably could talk to an indie shop I know for a long time and convince him to do it for me.
 
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