The Official Story of How Mazda F**ked Me

[DSMConvert]

Blk...while I agree that mazda NA does not "spy" on forums I can tell you for a fact many dealerships hire people to cruise the local forums for complaints, mods, and scams. From my discussions with them most of them just cruise to find complaints as a way of "backup" customer service checks (benefit for the customer), but several said they have been asked to find modification information on service claims on vehicles brought it where they smell something fishy. For those of you who are still under warranty I'd suggest removing your sigs or inserting a legal disclaimer. Internet forums are public domain and any evidence used from them is perfectly legal in court provided the evidence can be linked to the person in question. On the dealerships still making money off warranty work, this is kinda of true. Most dealerships are strigent about warranties for two reasons. 1. All warranty work claims submited to the manufacturer are subject to routine random audits...if by some chance an audit is done and the dealership is found at fault for honoring a warranty that should of been voided they can either have the claim rejected or be subject to future penalties. 2. They stand to make a lot more money off a customer than filing for warranty reimbursement work for the same job. IT basically all boils down to the policies given out by the fixed operations manager...if hes in it for profits expect a harder time getting warranty work, if hes actually there for customer service you'll get treated fairly...

 

[TStar]

i know digging up an old thread is uncool, but if you do have problems with spies reading threads to find a reason to deny warranty.. i got a suggestion:

a) for guest viewers replace all the usernames with e.g. "registered user"..
b) for any logged in user, visibly place a "checksum" at the top/bottom of any post. this checksum is calced with username+usernumber of the -viewing member-, of course encrypted. whenever they try to f*ck you with a printed out log, write down the number, the corresponding user can be tracked down, the ip-range can be looked up and both can be permbanned or the screen output could be manipulated (~random names for every post~)... what about that?