The Official Story of How Mazda F**ked Me
- Thread starter daedalus
- Start date
- :
- 2001 Mazda MP3
I'm glad my service manager knows me on a first name basis, and that he's cool. I've also given him some gift certificates to my work because he believes me, trusts me, and doesn't give me bulls***. I also send him a lot of business- not just warranty work, either. 
My question is, how did they know it was YOU on these forums? I mean, I find it hard to be able to track me down, since I don't know the production number of my MSP, and I don't have very much information posted as it is that would lead them to believe beyond a resonable doubt, that I online am really the same person who comes into the shop to make a warranty claim. I'd hate to be some poor sap who goes into some shop in San Jose and makes a warranty claim and they pull up all my posts to say that person was modding their car when in fact, they really weren't. Seems kind of ****** up to me.
Is the warranty law federal or state? If it is a state law then it would only be valid in that particular state, and if it were a federal law, it'd probably be challenged as unconstitutional because it interfered with interstate commerce. So to everyone making all these crazy warranty claims saying you know the law and this and that, make sure its the right law because in some instances, Mazda might be protected by the law, as much as a b**** as that sounds.
Is the warranty law federal or state? If it is a state law then it would only be valid in that particular state, and if it were a federal law, it'd probably be challenged as unconstitutional because it interfered with interstate commerce. So to everyone making all these crazy warranty claims saying you know the law and this and that, make sure its the right law because in some instances, Mazda might be protected by the law, as much as a b**** as that sounds.
pdhaudio83 said:I'm glad my service manager knows me on a first name basis, and that he's cool. I've also given him some gift certificates to my work because he believes me, trusts me, and doesn't give me bulls***. I also send him a lot of business- not just warranty work, either.
hm... i might be contacting you if/when i need some warranty work done
... i've been meaning to ask anyway, where are a few authorized MS dealers in michigan? I know there isn't in lansing (and i live literally a block away from a mazda dealership, pissed me off they weren't authorized to do warranty work on MS's)...and Bhamsan, tracking ones IP is not very hard, i believe it may even be open to the public for viewing (some forums are like that), all they have to do is cross check your IP here, with your ISP, and they've got you, then its just a matter of doing a few quick searchs of your user name and now they know everything that you've posted here, what you have purchased, what mods you installed, so on... if they tried to deny me warranty work, and showed me information posted by someone else, i would probably shove the paper down their throats and call the corporate offices, and i doubt they want that to happen, so they probably look into it a lot before the use information posted on forums towards denying warranty work... heres an idea tho, before you go in for warranty work, just go through and edit EVERY post you've made about modifications to read "HAHAHAHA, you'll never know mazda *****!!!!!!!!"
..Notorious said:
i am afraid you will not find any better at another car company, unless you are looking into getting into a KIA, or a Saturn, i've even heard some horror stories with them as well, but this is not a problem with JUST mazda, subaru is TERRIBLE about their warranty work, as well as volkswagen, hell even my grandma almost got denied work on her passat, the coil packs went bad (common problem with the 1.8T apparently) and after the 3rd time they said it was her fault, and they wouldn't fix it, i decided to go in with her and give them a little bit of, well, persuasion
, and they fixed it, but still, they hassled a 65 y/o woman, how ****** is that?That seems like invasion of privacy to me. Its not like its a matter of national security, so I don't know if thats permissable. I find it hard for them to be able to track me since my ISP here is not in the same address as my ISP where my car is registered for, nor are they even under the same names, so I find it hard for the to be able to track me. But those fuckers are sneaky as s***, so I don't know...JHew84 said:
Last edited:
- :
- Hemi Ram, 71 Plymth Scamp, 71 Plymth Duster 340, 69 Dart 340/4sp
daedalus- The only way what Mazda did makes any sense to me is if you bought the car used. And more than likely not from a Mazda dealership? If so the story makes sense, if not I find it very hard to believe. The dealership gets paid to do warranty work, it takes alot for them to deny something (believe it or not).
And no there is no great conspiracy of Mazda corp. employees on this website looking to void your warranties. If they have printouts of this website then its most likely from an employee that is also a Mazda enthusiast.
jewh84- I'll give you an example of why a part of your warranty may be denied because of a boost gauge installation. (This is a true story, I had to diag. this.)
A MSP customer installed a boost gauge in his car. Two weeks later he noticed his car seemed alot more sluggish than normal and his gas mileage went through the floor. I got the car for that complaint (nothing was said about boost gauge just being installed). I found the a/c compressor staying on all the time. Long story short after 3 hrs of chasing all wires known to man I found the way he installed his boost gauge wires in a way that it supplied a constant power feed to the compressor. So I spent 3hrs. on something that Mazda wasn't gonna pay me for, thus it turned to customer pay.
And no there is no great conspiracy of Mazda corp. employees on this website looking to void your warranties. If they have printouts of this website then its most likely from an employee that is also a Mazda enthusiast.
jewh84- I'll give you an example of why a part of your warranty may be denied because of a boost gauge installation. (This is a true story, I had to diag. this.)
A MSP customer installed a boost gauge in his car. Two weeks later he noticed his car seemed alot more sluggish than normal and his gas mileage went through the floor. I got the car for that complaint (nothing was said about boost gauge just being installed). I found the a/c compressor staying on all the time. Long story short after 3 hrs of chasing all wires known to man I found the way he installed his boost gauge wires in a way that it supplied a constant power feed to the compressor. So I spent 3hrs. on something that Mazda wasn't gonna pay me for, thus it turned to customer pay.
- :
- Hemi Ram, 71 Plymth Scamp, 71 Plymth Duster 340, 69 Dart 340/4sp
He basically bypassed the hi/low pressure switch. He shorted the system together in a way that he simulated the signal wire from the pcm. Then he used the feed line back to the hi/low pressure switch as a ground wire(brown and blue I think). Basically it used the 2nd. half of the a/c circuit and the a/c compressor as the ground. He told me later that he had used a test light to check for power and grounds.
- :
- Hemi Ram, 71 Plymth Scamp, 71 Plymth Duster 340, 69 Dart 340/4sp
Basically it was dumb luck. If someone asked me to make this happen it would've taken me hours/days to figure it out.
DigitalHeadShot
Member
- :
- 05 EVO "MR", 04 mazda3
JHew84 said:
mazda will void your warrenty for it, trust me they told me they would.
That really sucks and I hope Mazda reads this thank god I have never had a problem with my car I dont like my dealership Mazda Gallery in NORWOOD MA. and dont even take my car there for oil changes because the service department are A--holes and because of that I will never buy another MADZA again!!!!! screw mazda MY FIRST NEW CAR THANKS MAZDA NA
Last edited:
It actually goes past the warranty work. The fact they released the car with the original ecu, klunking suspension, and other defects shows that they rushed the car. I'm not sure if you read the boards a year and a half ago but mazda was completely unwilling to fix the problems with the msp. We were told time and time again "its a characteristic of the car". I agree most car companies warranty programs suck, probably because people try to cheat them and then the innocent gets screwed in the end. I'm not expecting lexus level service but there is definate room for improvement.
JHew84 said:i am afraid you will not find any better at another car company, unless you are looking into getting into a KIA, or a Saturn, i've even heard some horror stories with them as well, but this is not a problem with JUST mazda, subaru is TERRIBLE about their warranty work, as well as volkswagen, hell even my grandma almost got denied work on her passat, the coil packs went bad (common problem with the 1.8T apparently) and after the 3rd time they said it was her fault, and they wouldn't fix it, i decided to go in with her and give them a little bit of, well, persuasion
- :
- Hemi Ram, 71 Plymth Scamp, 71 Plymth Duster 340, 69 Dart 340/4sp
Notorious- huh? You were only told that it was "characteristics of the car" because Mazda hadn't released the needed parts for a repair therefore Dealerships had no way of fixing them. If you think those three problems are bad, try owning a VW. Talk about rush jobs. For 5 months after the release of the Touraeg no dealership could program keys for it. If you lost the keys you were screwed.
I still have faith in Mazda, as a car and company..... You should see all the programs they are starting to get more information from the customers on what they need to improve etc.
I still have faith in Mazda, as a car and company..... You should see all the programs they are starting to get more information from the customers on what they need to improve etc.
my dealership has taken care of me very well, they know that i wasn't expecting any major work out of my warrenty so they stil fixed the little things. sure when my lsd broke i was mad, but i have a modded car, if you want to play you have to pay. and now that i have over 50k i dont have to worry about mazda and warrenty anymore which is fine with me.
txmzdspd2gen
Member
- :
- 1997 MAZDASPEED PROTEGE AND 03.5 MAZDASPEED
All these things are so scary... gives me goosebumps just reading all these. Ive owned mazda since the 80's and actually never owned anything other than mazdas. Ive never had any problem with my dealership maybe cos i didnt have the MSP then. I got my msp from a different dealership and i got screwd over, BIGTIME. With all the ist i have them to do for my car only 3 got done and all are easy ones. It took them a day and 2 hrs cos i waited 2 hours more to get the car. One tech even asked me if my car was modified cos he never seen a car like that.Told him its bone stock and hes like "WOW, where did you get that". Im up for my check again for the final time before my one year so hope my old dealership would help me out with all my problems.
I HOPE MAZDA READS THIS>>TRY TO SCREW ME AND ILL BE OWNING OTHER BRAND OF CAR>>
I HOPE MAZDA READS THIS>>TRY TO SCREW ME AND ILL BE OWNING OTHER BRAND OF CAR>>