I've delt with Auto RnD...
Protege Mommy,
I live near Auto RnD and had them (Rishie and Michael) install my Tockicos and Espilars.
They do more that just sell parts. Rishie is involved with all sorts of manufacturers and does marketing analysis for them - primarily with Japanese suppliers. When I had my suspension done, they were getting the Subzeros in for the Group Buy - these were specially machined wheels for the P5. It was such a pain for them! They had to go up north about a 45min drive and see what the supplier gave them in terms of colors then match them to forum members who paid them. Plus they had my car in to do too.
During the whole time, Rishie was the nicest and most professional person to deal with. Believe me - you can trust this guy.
More that likely he got your message and has made of few calls to see what he can do. But it's not entirely up to him. He has to wait on them (Rota)to call him back - so it gets kinda complicated. I'm not making excuses for Rishie, and he does not need me to defend him, but after seeing him and his staff up close, I have a better understanding of what he goes through.
He will get back to you. I wanted a price on some Rota Attacks and he has not replied to me either. I'll go in one day and see what's up. I'll mention your post too.
Peace.