Antonio DiMarco said:
How is going with the insurance claim?
Thanks for asking
I'm still waiting for a first offer from the dealer, so that I can counter-offer with "I want a new car" (or something like that). Here's what's going on:
(1) The dealer supposedly filed a claim with his insurance company. I'm waiting to hear from the dealer's insurance company to confirm that and to see how the claim's progressing (the insurance company hasn't returned my calls, so that's frustrating). Ideally, the insurance company would replace the car, but they'll only do that if they think it's not salvagable.
(2) My dealer is trying to lump some of the responsibility onto MazdaUSA (he told me as much), since the car was on his lot for a MazdaUSA-initiated recall. He's going to be meeting 1-on-1 with the regional MazdaUSA rep this Friday (tomorrow) and shortly after that I should hear from the dealer about what he and/or MazdaUSA is willing to do for me.
(3) I went today to look at the car myself. Most everything's in working order (all lights, engine, stereo, etc.), and actually it was hard for me to tell the car was ever wet. But the remote door lock/unlock functions aren't working, so there IS some damage to the electronics. Visually, it appears that the water just barely reached the bottom of the door...just enough to get some water inside the car and affect any under-the-seat or under-the-car parts. The mechanic said it wasn't a certainty that insurance would decide to replace the car, but he said that if they don't replace the car I should ask for a warrantee that covers the car for as long as I own it. The condition of the car seems good, so I'd be happy to take the car back if I wasn't so worried about future problems (to the electronics, etc.) caused by this incident...
(4) While looking at my car, I saw some other Mazda5s on the garage's lot. I asked the garage, and it turns out there ARE other owners in my situation (the dealer lied to me and said I was the only one). I might try to get in touch with them and see if we can negotiate better by acting together...but it all depends on what the dealer decides to offer me up front.
Whew....so, lots going on, but no real progress until I hear from the dealer with his first offer of resolution. Hopefully tomorrow...I'll let you know once any real progress is made...
Steve