Recall #1

[miatafied]

The email that I got said that due to parts availability that the repair could take as much as a month to fix!!

 

[Antonio DiMarco]

We don't have any information on it yet. I wouldn't guess it would be too long though.

The fact that the dealers have no info on it leads me to believe that *maybe* Mazda doesn't have a fix yet. Or am I jumping the gun? Hopefully adding another heat shield (or whatever the fix is) won't cause any long-term issues like premature rusting.

I just picture Mazda having to rush a half-assed fix and having the dealers "dry-wall screw" a new heat-shield under the car. Which in my twisted mind means that the undercoating is compromised, which of course means the tire well will rot and fall out in 2 years .

I know it's crazy but I'm a little insane. I just bought the car the other day and I'm in the "can't get a ding or scratch phase"

Guess I'll have to trust that they'll come up with a good fix for this issue.

Like I said I'm insane (pukey)

 

[solid_snake]

You are supposed to get a Mazda. They made a big stink to us about it.

Damn, well at least they gave me a Sentra (breakn) when my car was in for the throttle cable racall and for the electrical problem i had, but i wanted a 3



This is my 500th post(yippy)

 

[perfecto]

You are supposed to get a Mazda. They made a big stink to us about it.

I'm in Canada. I told my dealer that I was very unhappy that I didn't get a Mazda.

 

[BlkZoomZoom]

The fact that the dealers have no info on it leads me to believe that *maybe* Mazda doesn't have a fix yet. Or am I jumping the gun? Hopefully adding another heat shield (or whatever the fix is) won't cause any long-term issues like premature rusting.

I just picture Mazda having to rush a half-assed fix and having the dealers "dry-wall screw" a new heat-shield under the car. Which in my twisted mind means that the undercoating is compromised, which of course means the tire well will rot and fall out in 2 years .

I know it's crazy but I'm a little insane. I just bought the car the other day and I'm in the "can't get a ding or scratch phase"

Guess I'll have to trust that they'll come up with a good fix for this issue.

Like I said I'm insane (pukey)

Mazda does not half-ass their stuff. They will find a solution that will be really complicated and hard to do...then pay me .3tenths to do it. lol

The Mazda loaner thing is for this situation only, normally they don't care what type of car you get.

 

[Vman0080]

The email that I got said that due to parts availability that the repair could take as much as a month to fix!!

Got the same email. They gave me a 6 wagon. It's a rental for sure. Thing will pull you two lanes to the left from a stop if you don't hang on to the wheel. At least I'll see how much zoom-zoom she's got.

 

[fam]

Heh. I got the email too. My wife loves this van and she doesnt feel safe (for baby) in anything else. They had better give us an MPV. :-(

 

[Antonio DiMarco]

Mazda does not half-ass their stuff. They will find a solution that will be really complicated and hard to do...then pay me .3tenths to do it. lol

The Mazda loaner thing is for this situation only, normally they don't care what type of car you get.

Yeah I know they'll do the right thing. The 5 is my (my wife's really) sixth Mazda (I have a 3 as well and think it's one of the best engineered and designed cars I've ever driven for the money), so despite my crazy fears I have faith in Mazda engineering.

Like I said I'm a tad nuts. (freak)

I hope they give me a minivan or something comparable.

 

[solid_snake]

Yeah I know they'll do the right thing. The 5 is my (my wife's really) sixth Mazda (I have a 3 as well and think it's one of the best engineered and designed cars I've ever driven for the money), so despite my crazy fears I have faith in Mazda engineering.

Like I said I'm a tad nuts. (freak)

I hope they give me a minivan or something comparable.

i hoped so when they gave me te rental, from Tribute, they loaned me a small sentra

 

[unhappyM5owner]

Dealer and Service departments say may take 1 month or longer, will know more this next week. This is really screwed, I just bought my 5 yesterday and dealer and Mazda dont want to hear anything about cancelling contract. I should have listened to my wife and not purchased a 1st year production. I could have had a reliable Matrix...but no....my B/P is up. It is very serious when you get a call from sales manager says tow drag do anything but drive the 5. I believe this is bad for resale and I dont care about a rental I am paying money to drive a 5 not a MPV or 6 or 3. Please call the Corporate number, they are not being considerate in giving you a call, in my opinion they are covering there assets.

 

[fam]

If I dont get a 6 wagon, mpv, or rx8( and let my wife drive my 3) ill probably be really preturbed. The 5 makes it soo easy to haul around a baby.

 

[TStar]

i think i remember some of the newer models (rx8,atenza do have the same problem...?

 

[afticarab]

Any further Canadian info

Perfecto: I Spoke with my local dealer this Saturday AM only sales is in today and they knew nothing about this. Do you have any details from Mazda Canada that you can pass along. Our family absolutely loves this vehicle, hope its a quick fix. Thanks (nervous)

 

[fam]

Same, I called this morning and gave them vin and they said wait for snail mail because they know nothing about it. Which means they are still selling our beloved fireballs.

 

[BlkZoomZoom]

Dealer and Service departments say may take 1 month or longer, will know more this next week. This is really screwed, I just bought my 5 yesterday and dealer and Mazda dont want to hear anything about cancelling contract. I should have listened to my wife and not purchased a 1st year production. I could have had a reliable Matrix...but no....my B/P is up. It is very serious when you get a call from sales manager says tow drag do anything but drive the 5. I believe this is bad for resale and I dont care about a rental I am paying money to drive a 5 not a MPV or 6 or 3. Please call the Corporate number, they are not being considerate in giving you a call, in my opinion they are covering there assets.

They are being inconsiderate by trying to save people from their car breaking down and possibly setting on fire? To compensate they are giving you a car to drive that is in a comparable class as the one you own?
It's a Saftey Recall people....EVERY manufactuer has them on EVERY car. They are being proactive by gettting your cars in asap. I can't even imagine how much this will cost them.

 

[Antonio DiMarco]

I'm feeling a little better

Same, I called this morning and gave them vin and they said wait for snail mail because they know nothing about it. Which means they are still selling our beloved fireballs.

Dropped my 5 off at my dealer this morning and am feeling a little better about the situation. Althought they do not know much it's apparent that Mazda has been proactive on this issue. According to my dealer who just went to a Sox game with his Mazda Rep last night, Mazda released the TSB after a emergency board meeting where they decided to pull the 5's due to this alleged defect. The more I hear the more it sounds like Mazda pulled the cars to be safe and NOT because any of them caught fire. I think this makes sense since there are many people who have been driving a 5 for a few months with no issue. And none of the people who have posted here have experienced their 5 catching fire first-hand.

Mazda's reaction seems pretty logical since the 5 is a big gamble for them. I think it's safe to say that what we've experienced is Mazda trying to resolve this issue quickly and safely.

Unless anyone can chime in that THEIR car was one of the alleged samples that caught fire then I'm considering everything I've heard about a 5 catching fire as conjecture and heresay.

Don't get me wrong I'm anxious- very anxious, but I think this a a good time to keep our heads about us and communicate accurate details- myself included .

I think we should refrain from referring to our cars in a negative way. I know I want Mazda to succeed so the best approach is to keep the negative comments and conjecture to a minimum.

Oh and buy the way, my Dealership confirmed that Mazda is VERY adamant about giving out only Mazda loaners. My dealer wouldn't even consider giving me a Ford minivan. They even went as far as to tap their local Enterprise Rental locations for Mazda cars. I ended up getting a 05 6i that drives fine. So if you have not received a Mazda car as a loaner I'd call them to task or call Mazda directly.

Oh and my dealer has already pulled 5's off the lot and they told me to expect a TSB in the mail in the next day or so.

 

[Murray]

Mazda does not half-ass their stuff.

(rofl)

*cough*mp3swaybarbushings*cough*

Of course I'm sure they handle their safety recalls better than that.

 

[E Richardson]

Took 5 to dealer this morning, got a 2005 MPV loaner I told them I didn't want a rental car. Hope they resolve issue quickly, I already miss my car.

 

[fam]

I talked to my fav. dealer, he said on monday that they are going to use new mpvs as loaners then sell them as demos to make ppl happieer unless they want a 6i rental. The new mpv is nice and it will work until my wifes favorite car is done. Mazda is paying the dealers to do this with there mpv's. They are also delaying the media blitz on tv for the 5 until this is patched up. It will also allow for dealers to get plenty of inventory so its not 100 percent bad news for mazda. They WILL sell alot of 5s and make some money and people happy.

 

[Antonio DiMarco]

Took 5 to dealer this morning, got a 2005 MPV loaner I told them I didn't want a rental car. Hope they resolve issue quickly, I already miss my car.

That's the problem with building cars that people become emotionally attached to. When they're in the shop it's like a member of the family is missing

That's why I've owned 5 Mazdas. Few brands garner the same loyalty and emotional attachment. Which makes it even more improtant for Mazda to get this done quickly!