Pissed - can't get engine cover off - dealer cross-threaded bolt

[flyrevs]

I got my MS3 CAI and went out to install it. OK the first step: take off the engine cover. Hum this should be the easiest step right?
Wrong. One of the 10mm bolts was cross-threaded by the dealer last time I had her in to fix the P2006 CEL (they replaced the runner).
I didn't notice it at first and started to put a bit of muscle into it and it would not budge - at all. After I inspected it, it is visually inserted at an angle and there is about 3/16" of free space between the top of the bolt and the engine cover. I was going to try and get it out but then realized it might snap off and then the dealer would blame me.

Now I'm PISSED,

remember my last rant where the dealer put 20 miles on the car? The easiest bolt on the whole car and a certified tech can't get it right. So I'm supposed to trust these clowns to work on the engine? I'm going into the dealer tomorrow and talk to the manager of the entire dealership. I called him and he was out so I left a voice mail and he knows I'm pissed. I'm going to tell him if this is the kind of service they do, then I'm taking my car else where.
I'm also going to explain the 20 miles they put on my car last time.

What would you guys do if this happened to you?

 

[MadOzodi]

I think Russell Crow said it best in Gladiator..."Unleash Hell"

I hope everything works out for you.

 

[MM3Canuck]

Definitely go to the manager and ask wtf his clown mechanics are doing.

For sure ask about the 20miles, a bit much for a test drive.
Maybe they needed a car to take a customer home?! j/k Don't want to get you even more going!!

Hope you sort things out with your dealer, keep us up-to-date.

 

[Euphorism]

one of the mechanics probably took it out to impress some girl.

i would definitely raise hell.

 

[zoom-zoomhatch]

That would suck, I've been waiting on my intake for most of a month and if I got ready to install it and that happened I would explode.

 

[Bakrauf]

I would raise hell, but they will just say its your fault you did it while trying to take the bolt off

 

[flyrevs]

I would raise hell, but they will just say its your fault you did it while trying to take the bolt off

I'd like for them to say that! So I crossthreaded the bolt attempting to REMOVE it? Humm, I'd have a bit of fun with that one. (rant)(rant)(rant) I'll let you know what went down at the stealership today.

Yea, it sucks, I finally get my CAI, now I can't install it. Instead I gotta go waste my time and gas, cuz some a-wipe "certified technician" screwed my car up. I'm pissed and in a bad mood.

I have purchased 3 cars from this dealer so I would hope they will make me happy.

 

[clos561]

just stay calm when u go to the dealer....talk about what happend and keep your cool. Tell them togive u free stuff...... free oil changes are proly ur best bet......but they definitely have to fix ur car.

 

[dread]

have them install the intake for free

 

[clos561]

have them install the intake for free

have the parts guy give u a blowjob...

 

[dread]

have the parts guy give u a blowjob...

I would rather get one from the hot receptionists that are always at dealerships.(hitit2)

 

[maestro]

Agreed. Get a blow job from somebody that works there first then have them repair the threads. The thread repair should take 15 minutes wether they re-tap or use a heli-coil, not sure how long a BJ would take.

Sloppy work to cross thread one of those fasteners though.

 

[clos561]

Agreed. Get a blow job from somebody that works there first then have them repair the threads. The thread repair should take 15 minutes wether they re-tap or use a heli-coil, not sure how long a BJ would take.

Sloppy work to cross thread one of those fasteners though.

get a blow job from the janitor

 

[maestro]

get a blow job from the janitor

Hopefully old and toothless (lol2)

 

[clos561]

yea the janitor at my dealer is sexy....big tits, no teeth, very nice mop too

 

[flyrevs]

Update!!!!!!!!

UPDATE - Dealer didn't return phone calls yesterday. Called service and they said they had no openings, MAYBE they could squeeze me in on Monday. I asked for the service manager - he already left. I told them to tell him I was pissed and would be in Saturday AM to talk to him in person. Today I pulled up to the service garage at the dealer and pulled my car in after they opened the door. I think they were expecting me cuz the service manager came out immediately and asked me what the problem was. I opened the hood and calmly pointed out why I was pissed. He was pretty cool about it and asked what he could do to make me happy. I said repair the problem so I can't tell it ever was a problem and install my CAI for free. He said no problem!!!

They gave me a new CX-7 loaner and said they might not have it done till Monday. I'm ok with that. Hopefully the clown tech who was responsible catches hell from the service manager. I don't think they would have been so accomodating if I would have went in there yelling and screaming. So keep your cool at the dealer and just present the facts!

 

[NOTSPCY]

UPDATE - Dealer didn't return phone calls yesterday. Called service and they said they had no openings, MAYBE they could squeeze me in on Monday. I asked for the service manager - he already left. I told them to tell him I was pissed and would be in Saturday AM to talk to him in person. Today I pulled up to the service garage at the dealer and pulled my car in after they opened the door. I think they were expecting me cuz the service manager came out immediately and asked me what the problem was. I opened the hood and calmly pointed out why I was pissed. He was pretty cool about it and asked what he could do to make me happy. I said repair the problem so I can't tell it ever was a problem and install my CAI for free. He said no problem!!!

They gave me a new CX-7 loaner and said they might not have it done till Monday. I'm ok with that. Hopefully the clown tech who was responsible catches hell from the service manager. I don't think they would have been so accomodating if I would have went in there yelling and screaming. So keep your cool at the dealer and just present the facts![/quote

Glad everything worked out for the best !!!!!

 

[clos561]

UPDATE - Dealer didn't return phone calls yesterday. Called service and they said they had no openings, MAYBE they could squeeze me in on Monday. I asked for the service manager - he already left. I told them to tell him I was pissed and would be in Saturday AM to talk to him in person. Today I pulled up to the service garage at the dealer and pulled my car in after they opened the door. I think they were expecting me cuz the service manager came out immediately and asked me what the problem was. I opened the hood and calmly pointed out why I was pissed. He was pretty cool about it and asked what he could do to make me happy. I said repair the problem so I can't tell it ever was a problem and install my CAI for free. He said no problem!!!

They gave me a new CX-7 loaner and said they might not have it done till Monday. I'm ok with that. Hopefully the clown tech who was responsible catches hell from the service manager. I don't think they would have been so accomodating if I would have went in there yelling and screaming. So keep your cool at the dealer and just present the facts!

ya man keepingyour cool showsmaturity and they respect you.....niceu got a free install...

 

[clos561]

o yea i forgot now u have a cx7 u can beat the s*** out of u should take that thing on a dirt trail or something lol...i would...jsut spray it down with the hose

 

[flyrevs]

o yea i forgot now u have a cx7 u can beat the s*** out of u should take that thing on a dirt trail or something lol...i would...jsut spray it down with the hose

yea are these good for RVing ? I might try some hill climbing tonight, plus it's got almost a full tank of gas - so some joy riding is in order. Looks like I got her for the entire weekend. I was expecting it to be faster - feels like a dog compared to the MS3.