pcm reflash

[changedman]

yeah, unfortunately too many retards **** up their car and don't have a clue why. both the service techs know me by name, maybe they would trust me.

 

[girth]

Count me in too. I won't tell u my story but it's exactly the same as most of what has been told and is perfectly explained by CarlM2's post.

However there's one thing that I think has been seriously overlooked. At the end of the day, I'm the person who dopped 30k CAD on the car--Not the mechanic, not the dealership, and not Mazda. If customers keep getting a "leave me the f*** alone" attitude from the service dept, it's very possible that on their next purchase they will do just that and go to another dealership / car brand.

I agree with that 100%. The part about the dealership's hands being tied when it comes to some repairs is completely valid -- but in that situation all I ask is that they tell the customer that yes the problem exists and we have no choice but to wait for Mazda corporate to address the issue. Instead of doing that with the hesitation, the VERY large majority of them essentially told the customer "no, there is NO problem. The problem does not exist. Go home." THAT is BS and for that I'd like all dealerships to burn a hot firey death. I will bring the marshmallows.

 

[girth]

I have got to say that the picture of Newman that Girth has cracks me up every freakin time i see it

Hey thanks! When you read my comments please do not take it personally -- I'm directing MUCH frustration at ALL dealerships - which yes I probably shouldn't do but I cannot help myself.

 

[Dexter]

What I ment was getting mad and name calling which get NO ONE ANYWHERE ya know? Real issues, real comments, real discussion I'm all for

understood.

 

[dealerpersonel]

I agree with that 100%. The part about the dealership's hands being tied when it comes to some repairs is completely valid -- but in that situation all I ask is that they tell the customer that yes the problem exists and we have no choice but to wait for Mazda corporate to address the issue. Instead of doing that with the hesitation, the VERY large majority of them essentially told the customer "no, there is NO problem. The problem does not exist. Go home." THAT is BS and for that I'd like all dealerships to burn a hot firey death. I will bring the marshmallows.

Well ..like an i wrote in the earlier post ......ALL the vehicles did it and mazda never told the dealers that this was NOT proper or that they were even working on a countermeasure for it so as far as we were concerned it WAS normal operation.

 

[girth]

Well ..like an i wrote in the earlier post ......ALL the vehicles did it and mazda never told the dealers that this was NOT proper or that they were even working on a countermeasure for it so as far as we were concerned it WAS normal operation.

Like I said earlier - it doesn't take a genius to know that it's not "normal" for a car to chug and sputter and sometimes stall. Depressing the gas and having the RPMs not budge is not normal. Any car that accelerates faster at 1/2 throttle than it does at WOT is not normal. So saying all of the cars did it is not a valid exuse.

 

[Dexter]

So if Mazdaspeeds spontaneously exploded when you open the trunk, and Mazda didnt say that was bad, you would assume its normal operation?

what i think girth is trying to say is that dealerships dont even want to look at the problem, they dont want to talk to the customer, the customer is an idiot. i mean it sucks when you pay $XX amount of dollars for a car and the damn service dept/ cant even help you out a bit, just because mazda hasnt said anything.
i mean, you make it sound like you are a robot, only programmed to follow what mazda informs you of.

i can just see a new slogan appearing...
If mazda don't say its bad, then its good!

 

[girth]

So if Mazdaspeeds spontaneously exploded when you open the trunk, and Mazda didnt say that was bad, you would assume its normal operation?

what i think girth is trying to say is that dealerships dont even want to look at the problem, they dont want to talk to the customer, the customer is an idiot. i mean it sucks when you pay $XX amount of dollars for a car and the damn service dept/ cant even help you out a bit, just because mazda hasnt said anything.
i mean, you make it sound like you are a robot, only programmed to follow what mazda informs you of.

i can just see a new slogan appearing...
If mazda don't say its bad, then its good!

Ha ha ha!!! That is exactly right!! AMEN!:'( :'(

That's why I've always said I'll be the happiest man alive once a car manufacturer starts selling direct. Let me "buy" a warrenty that allows me to take it to ANY mechanic (similar to US health care system).

 

[dealerpersonel]

Like I said earlier - it doesn't take a genius to know that it's not "normal" for a car to chug and sputter and sometimes stall. Depressing the gas and having the RPMs not budge is not normal. Any car that accelerates faster at 1/2 throttle than it does at WOT is not normal. So saying all of the cars did it is not a valid exuse.

Well damn man i never saw one that bad.......never got close to stalling. To me it felt like a hesitation but all cars have there quirks or a flat spot in the powerband. If we had witnessed a stalling problem then that would be a whole different story.

 

[dealerpersonel]

So if Mazdaspeeds spontaneously exploded when you open the trunk, and Mazda didnt say that was bad, you would assume its normal operation?

what i think girth is trying to say is that dealerships dont even want to look at the problem, they dont want to talk to the customer, the customer is an idiot. i mean it sucks when you pay $XX amount of dollars for a car and the damn service dept/ cant even help you out a bit, just because mazda hasnt said anything.
i mean, you make it sound like you are a robot, only programmed to follow what mazda informs you of.

i can just see a new slogan appearing...
If mazda don't say its bad, then its good!

Generalizing again..........but ok. Lets put it this way, if we call tech line and they say that its normal operation. We can do what?? Continue to work on it? Well 1, we would not get paid, thats right i said the dirty word, no pay to work on the car 'cause their not going to pay you to work on it ( and we are not a non-profit orgnization and the tech more then likely has a family to feed). and second in this case, the fix is something that it would have been IMPOSSIBLE to fix without mazda giving us the data for the WDS to update it. Again......hands tied. But lets keep in mind they did get a fix for it, and i'm sure they are woring on fixes for the other issues to.

 

[dealerpersonel]

Ha ha ha!!! That is exactly right!! AMEN!:'( :'(

That's why I've always said I'll be the happiest man alive once a car manufacturer starts selling direct. Let me "buy" a warrenty that allows me to take it to ANY mechanic (similar to US health care system).

NOt a bad idea however....how may independant shops have the $ to train their techs to the extent that they have to be here PLUS buy the over $400,000 worth of equiptment need to do all this stuff?? These guys go to school about 4 weeks a year just to stay current.

 

[CarlM2]

The automotive center at Sears has around $400,000 worth of equipment... techs supply their own tools... they train at least 4 weeks/yr and they only do the basics... oil, tires, alignment, etc.

So, I don't see a problem with the direct route... good idea. Shops will choose which cars they specialize in, get a good reputation, and everyone's happy!!!

 

[YuYuRena]

The automotive center at Sears has around $400,000 worth of equipment... techs supply their own tools... they train at least 4 weeks/yr and they only do the basics... oil, tires, alignment, etc.

So, I don't see a problem with the direct route... good idea. Shops will choose which cars they specialize in, get a good reputation, and everyone's happy!!!

But what happen to people that lives like in a place where they bought a rare car, that no shop around him specialize in his car. Does he have to pay a penalty for choosing such a special car?

 

[dealerpersonel]

The automotive center at Sears has around $400,000 worth of equipment... techs supply their own tools... they train at least 4 weeks/yr and they only do the basics... oil, tires, alignment, etc.

So, I don't see a problem with the direct route... good idea. Shops will choose which cars they specialize in, get a good reputation, and everyone's happy!!!

that $400,000 does ont include the lifts, alignment racks, tire balancers, that was just mazda specific equiptment, but whatever, alot of it is the WDS computer which you NEED to do any reflashing or updates . that bad boy is about 13 g's by itself. i sounds like a good idea but i wou ld have top be a logistic nightmare ya know?
I live the perfect car repair life. I fix MY OWN car and the manufacturer pays ME.............IT'S GOOD TO BE THE KING!

 

[dealerpersonel]

my newer ones anyway

 

[SaaBaaDoo]

so what do you drive???

 

[CarlM2]

But what happen to people that lives like in a place where they bought a rare car, that no shop around him specialize in his car. Does he have to pay a penalty for choosing such a special car?

I already pay a penalty for having a 'limited edition' car that Mazda can't fix within its dealer network so... I really don't care about the rarities... seems to come with the territory.

Do you mean rare.... like a SAAB? Because around here I think you have one choice about 100 miles away for service.

However Ferrari, Porsche, etc.. all have custom shops all over the place.... there's already way more of those than there are dealerships.

I know this idea would need a lot more development but, it's fun to consider a different way of doing things. It may not work but, sounds like it'd be worth considering for the open-minded.

 

[Dexter]

so how does one become a tech at a mazda dealership? id like to hack apart the WDS machine when no one is looking.

 

[YuYuRena]

I already pay a penalty for having a 'limited edition' car that Mazda can't fix within its dealer network so... I really don't care about the rarities... seems to come with the territory.

Do you mean rare.... like a SAAB? Because around here I think you have one choice about 100 miles away for service.

However Ferrari, Porsche, etc.. all have custom shops all over the place.... there's already way more of those than there are dealerships.

I know this idea would need a lot more development but, it's fun to consider a different way of doing things. It may not work but, sounds like it'd be worth considering for the open-minded.

I'm just considering all possibilities you know. Look at the economic of it. If it's in that system, either almost every shop specialize in domestic (Ford, GM, Chrylser), European (BMW, VW, MB, Audi), or Japanese (Toyota, Honda). But unless the cars they specialize have a large market share, the shop that specialize in cars w/ smaller market shares aren't going to get the amount of businesses that larger market share cars are going to get. Therefore, the shop that specialize in those smaller market share cars would have to jack up their prices to keep their profitability up.

Saab are cool car, use to be from an aerospace background.

 

[dealerpersonel]

so how does one become a tech at a mazda dealership? id like to hack apart the WDS machine when no one is looking.

lol