Hope I'm posting this in the right thread. If not, move me.
I just want to give Thermal Research a plug because I had a great experience with them. (2thumbs)
I bid $250 for a $540 catback on E-bay and won. No one else bid on it. I found out why after it arrived. The catback did not fit because it was a damaged item, probably in original shipping. Person I bought from was going out of business so the only option was to call Thermal. I spoke to Chuck the owner and he asked me to ship it back to him for inspection or I can drive to Thermal and he'll install it for me.
Shipping was more than the cost of the drive so I took a 3 hour drive to Lancaster. He told me the mid pipe was damaged in shipping and he straighten it in less than 5 minutes. He also added an additional support on the muffler like the one on the newer catbacks (this catback was also an old stock). He then installed the catback on my P5 and all was done for free. He also spent the time to make sure the muffler was straight and he even cleaned my catback for me.
The person who had his car worked on before mine also drove 3 hours to have chuck repair his catback for free and he gave Chuck and his products nothing but praises.
I am very impressed with Thermal and its products. I love my Apexi but I love my Thermal even more.
I just want to give Thermal Research a plug because I had a great experience with them. (2thumbs)
I bid $250 for a $540 catback on E-bay and won. No one else bid on it. I found out why after it arrived. The catback did not fit because it was a damaged item, probably in original shipping. Person I bought from was going out of business so the only option was to call Thermal. I spoke to Chuck the owner and he asked me to ship it back to him for inspection or I can drive to Thermal and he'll install it for me.
Shipping was more than the cost of the drive so I took a 3 hour drive to Lancaster. He told me the mid pipe was damaged in shipping and he straighten it in less than 5 minutes. He also added an additional support on the muffler like the one on the newer catbacks (this catback was also an old stock). He then installed the catback on my P5 and all was done for free. He also spent the time to make sure the muffler was straight and he even cleaned my catback for me.
The person who had his car worked on before mine also drove 3 hours to have chuck repair his catback for free and he gave Chuck and his products nothing but praises.
I am very impressed with Thermal and its products. I love my Apexi but I love my Thermal even more.
