Over reacting?

[MikeM.]

Bad thing is the wife and i had sign the papers last night, wasn't until I heard the noise and started checking for TSB did I look under the hood.

Sent email first this morning, the saleman was off but came in. Some young kid around my age (27) and cocky as hell.

Briefly met with one of the owners. Fiance manager and salesman aren't having it, will not accept a return.

3 choices 1) keep it 2) find another pre-own 3) trade for a new one 1 and 3 are surely not happening.

So Owner and my self are going to sit down and try to work it out. Salesman and Fiance manager win douche of the year. Not going to stop, keep pushing. Depending on how the meeting goes tomorrow depends on how I had the next course of action.

Check your state laws. Washington State has good consumer protection laws and there is a three day period whereby large purchases can be returned for full refund. This is to prevent high pressure sales tactics, IE. the sale needs to make sense for the buyer.

See if your state offers similar protections - they may just be trying to run down the 3-day clock!

 

[Unobtanium]

Check your state laws. Washington State has good consumer protection laws and there is a three day period whereby large purchases can be returned for full refund. This is to prevent high pressure sales tactics, IE. the sale needs to make sense for the buyer.

See if your state offers similar protections - they may just be trying to run down the 3-day clock!

I used to sell cars for a living. I have not heard of a state that did NOT have this. The dealer will NOT admit it to you. They will NOT offer it to you. But they ARE legally bound. Sounds like you're right about the clock. Tick-tock.

 

[thiguys65]

I used to sell cars for a living. I have not heard of a state that did NOT have this. The dealer will NOT admit it to you. They will NOT offer it to you. But they ARE legally bound. Sounds like you're right about the clock. Tick-tock.

http://www.ncdoj.gov/Consumer/Automobiles/Buying-a-Used-Car.aspx


Look here it states "no - cool off period"

 

[Chris_Top_Her]

While you are getting this sorted out you can decide which mods you want first.

 

[MikeM.]

I have not heard of a state that did NOT have this. The dealer will NOT admit it to you. They will NOT offer it to you. But they ARE legally bound. Sounds like you're right about the clock. Tick-tock.

Unfortunately, this is not correct. A number of conservative states have very minimal consumer protections and, as the OP found and shared with us, North Carolina is one of those states.

OP- wow! I feel for you because it looks like you have very little recourse in this. The good news is it might not be a problem (but I don't like the looks of it). About all you can do is appeal to their sense of fairness but it would be rare to see them budge after what they have already told you.

If it has been in a flood there is a chance they were required to disclose that to you. But not all states require that either.

 

[Unobtanium]

Unfortunately, this is not correct. A number of conservative states have very minimal consumer protections and, as the OP found and shared with us, North Carolina is one of those states.

OP- wow! I feel for you because it looks like you have very little recourse in this. The good news is it might not be a problem (but I don't like the looks of it). About all you can do is appeal to their sense of fairness but it would be rare to see them budge after what they have already told you.

If it has been in a flood there is a chance they were required to disclose that to you. But not all states require that either.

Funny, the communist states are the same. Hit/miss.

http://www.oag.state.md.us/consumer/cpdfaq.htm
https://www.dmv.ca.gov/portal/dmv/?1dmy&urile=wcm:path:/dmv_content_en/dmv/consumer/invest/inv172

 

[MikeM.]

Funny, the communist states are the same. Hit/miss.

Actually, none of the United States are communist, all have strong land ownership laws and other laws to protect private ownership and private, for profit business.

I believe you don't know the meaning of the word "communism".

Just out of curiosity, in which state did you work as a car salesman that did have a three day "cooling off" period for car purchases? Because I just learned the one in Washington is a myth:

http://www.seattlepi.com/lifestyle/...ts-Myth-of-the-cooling-off-period-1254663.php

So where did you work where this 3-day "cooling off period" was enforced?

 

[Unobtanium]

Actually, none of the United States are communist, all have strong land ownership laws and other laws to protect private ownership and private, for profit business.
I believe certain groups of Native Americans and Americans who are feuding over rights to land as we speak would disagree on how effective those laws are. Further, ask Ted Bundy.

I believe you don't know the meaning of the word "communism".

Just out of curiosity, in which state did you work as a car salesman that did have a three day "cooling off" period for car purchases? Because I just learned the one in Washington is a myth:
Louisiana.
http://www.seattlepi.com/lifestyle/...ts-Myth-of-the-cooling-off-period-1254663.php

So where did you work where this 3-day "cooling off period" was enforced?

Also, I looked at LA's laws, and you are correct. I was mistaken that it was enforced, as well.

My definition of communist is when I am forced to give up what is rightfully mine to those who refuse to do for themselves, by the power of the Fed. When the power of the Fed forces me to conduct commerce or face a fine, which will be used to subsidize said commercial products for those who choose to take advantage of my gun-point-enforced generosity. I'd say we're already a communist nation by MY standards. YMMV, of course, if you see nothing wrong with that.

 

[MikeM.]

Also, I looked at LA's laws, and you are correct. I was mistaken that it was enforced, as well.

My definition of communist is when I am forced to give up what is rightfully mine to those who refuse to do for themselves, by the power of the Fed. When the power of the Fed forces me to conduct commerce or face a fine, which will be used to subsidize said commercial products for those who choose to take advantage of my gun-point-enforced generosity. I'd say we're already a communist nation by MY standards. YMMV, of course, if you see nothing wrong with that.

LOL! Just as I suspected, you have no idea what "communist" means. Sigh....

 

[Unobtanium]

LOL! Just as I suspected, you have no idea what "communist" means. Sigh....

It doesn't matter what the dictionary definition of "communist" is. What matters, is the functional definition, of which I am personally and financially aware, as are you, except perhaps you enjoy being bled for the sake of others who don't like to bleed.

However, yes, I am familiar with Marxist Communism, a theory whereby all production is owned by the government, in a nut-shell, and not by those who produced it. Such is slowly becomes with America, which went from no taxes, to what we have today, so as to buy from voters their votes with the promises funded by the dollars of others.

 

[CX5-SO]

Yep, in some circles, you can state that the food that was just served to you tastes like s*** and there will always be the one that gets his book out and helps the poor person to understand that only s*** can taste like s*** and that the patron's plate is clearly not filled with s***.

 

[thiguys65]

Unfortunately, this is not correct. A number of conservative states have very minimal consumer protections and, as the OP found and shared with us, North Carolina is one of those states.

OP- wow! I feel for you because it looks like you have very little recourse in this. The good news is it might not be a problem (but I don't like the looks of it). About all you can do is appeal to their sense of fairness but it would be rare to see them budge after what they have already told you.

If it has been in a flood there is a chance they were required to disclose that to you. But not all states require that either.

It doesn't matter what the dictionary definition of "communist" is. What matters, is the functional definition, of which I am personally and financially aware, as are you, except perhaps you enjoy being bled for the sake of others who don't like to bleed.

However, yes, I am familiar with Marxist Communism, a theory whereby all production is owned by the government, in a nut-shell, and not by those who produced it. Such is slowly becomes with America, which went from no taxes, to what we have today, so as to buy from voters their votes with the promises funded by the dollars of others.

What I do have on my side is my family is good friends with one of the biggest dealers in the area family. They however had 2 months to find a used, certified pre-owned, white, grand touring with under 25-30k mileage. We don't buy new because of the big hit.

This family happens to be good friends with the dealer I bought the CX-5 from. I did talk with the owner and he genuinely wants to make it right and seem very genuine. He gave me his card and cell phone number. Which I called after we had left the dealership. They closed at 7 and we left 15mins before because nothing could be done. I called the owner on the way home and spoke with him. We agreed for him and I to sit down and go through the car and to figure something out.

Saleman and Fiance guys are out of the picture and will associate with them, period.

I've clear my work schedule and going up there at noon. They close at 7pm so in between there I hope to get this issue resolved.

Thinking it over the only way I will take the car with out escalating things is for the battery tray to be replace, corrosion dealt with and removed, shift cable replace and what else ever needs to be done. The sales man, did happen to mention what caused it. Tech pull the car in for service and pushed the start button while the car was in park. This caused the battery to pop the positive terminal off and acid was laid in the engine bay. While I don't full believe this, I'm have no proof either way. Other than to pull ALL records, which will happen. Some items will corroded faster than other, no doubt. End of the shiftier cables are made of zinc and acid does eat away at zinc pretty fast. Because of this I know the acid was left on there for a x amount of time? How much? No one knows.

What pisses me off the most is the saleman, kept stating "well will replace the battery tray and neutralized the acid" What I was saying to my self in my head, shouldn't be said here. However the battery tray is the least of my concerns. Wiring harness, ecu, HP fuel pump (I assume this is what ti is at least being a DI head), shiftier cables.

I really did get the car for a steal, I feel like even with this.

Recap
Shifter cables
Battery Tray, J hooks, tie down and other supporting brackets replaced
Corrosion to be remove on top of transmission, HP and other area.

If not, un do the deal and find me another one.

If those options are available or dealt with. Then I call news, lawyers, facebook, yelp, google, yahoo all social media networks, Attorney's Generals office, Mazda. Pop on the other side of the dealership with a sign and a jug of hot coffee.


***funny thing is the sale guy was trying to put my wife in to a new car and kept saying "it's only 8 grand difference and a little of a year of more payments" Pulling the "what do you what your payments to be" routine. Then he goes on to say "if you would have asked for the service records, I would have provide them" In my defense the car fax showed the car was serviced ever 3700ish-4200ish miles at a dealership. That struck a cord with me because that is one of the many things wrong with this country. I image ringing his little neck, that gave me some gradification****

 

[dergibog]

While I don't think you're over reacting at all, nothing you've stated the dealership has said or done has suprised me one bit. Good luck today & try to avoid going to jail dealing out black eyes. Lol

 

[thiguys65]

While I don't think you're over reacting at all, nothing you've stated the dealership has said or done has suprised me one bit. Good luck today & try to avoid going to jail dealing out black eyes. Lol

No making any promises.

 

[MikeM.]

It doesn't matter what the dictionary definition of "communist" is. What matters, is the functional definition, of which I am personally and financially aware, as are you, except perhaps you enjoy being bled for the sake of others who don't like to bleed.

I don't feel like the USA is "bleeding me dry", on the contrary, I'm proud of my country and feel extremely fortunate to be able to be a part of it.

I realize there are people who would give anything to be able to call themselves citizens of the USA. I also understand the other half of "rights" which is "responsibilities", that important part of being a citizen that many prefer to overlook in favor of "rights". A country is not an area defined by it's geographical borders, it is defined by the people who live and work there, who call that country their home. People who make it a place worth living.

No, I feel fortunate that I live in a country that has allowed me to produce so much more than I need just to survive. I do not feel like I'm "being bled" for the sake of others who don't like to bleed. I'm proud of what our country has achieved over the last 100 years and want to insure that everyone, even those born into poverty, have the same kind of opportunities I did. It never even crossed my mind that my country was bleeding me dry. On the contrary, the fact that I have paid considerable taxes is a reflection of what a beneficial place it is to live. Countries with lower top tax rates on individuals include Yemen, Bulgaria, Bolivia, Angola, etc. If that kind of system suits you better, you are free to choose to move. These are countries where you probably don't want to live unless you are already a millionaire/billionaire.

 

[MikeM.]

The sales man, did happen to mention what caused it. Tech pull the car in for service and pushed the start button while the car was in park. This caused the battery to pop the positive terminal off and acid was laid in the engine bay. While I don't full believe this, I'm have no proof either way.

You are right to doubt this. It is normal operation to push the start button while the car is in Park. If this caused the battery to "pop", there was already a fault in the vehicle. I do agree that the photographic evidence you provided is consistent with the battery having sprayed it's acid in the engine bay.

Your best bet is to stay likeable and non-confrontational while negotiating for replacement of damaged parts, a warranty for future problems caused by the leaking acid or a reduction in price. The only real leverage you have is their desire to avoid bad publicity.

 

[Ulrich]

Is this a "defect" big enough that it should have been disclosed by the seller/dealer? If so, can you return the car based on that?

 

[GAXIBM]

OP Posted he bought a Certified used car = who Certified it and for what? Maybe there is an out in the Certification...

 

[Tom 6-6]

Good luck and keep us informed.

 

[thiguys65]

UPDATE:


I called the dealer at 8am to have them clean the engine bay and the car. This would allow time for the car to dry for when I got there at noon. Open the hood and they had replaced the battery tray, hardware. The corrosion on the HP fuel pump and shifter collar is normal. I looked at 3 different 2016 with 20-30 miles on them. All showed the same amount of corrosion. The bits of yellow is actually from the spray that is used to neutralize the acid, I've always used a red type die. The tech that did the work today and at the time of cleaning up the battery I spoke with. Even showed me the spray, which is yellow.

The warranty is through Mazda