Open Liftgate With Doors Closed

[Pitter]

I find I cant open the lift gate with the dash button when sitting in the car with the engine running and transmission in park when doors are closed. If I open the door the button will activate the lift gate. I could swear that in the past I was able to. Whats going on?

 

[N7turbo]

Unlock the doors.

 

[ADS-B]

I find I cant open the lift gate with the dash button when sitting in the car with the engine running and transmission in park when doors are closed. If I open the door the button will activate the lift gate. I could swear that in the past I was able to. Whats going on?

Look at the settings. There is an option there, when you switch to P, the doors unlock automatically, when you switch from P to Drive, doors are locking etc. Maybe you've changed something and forgot about it.

 

[gtbigup]

Speaking of lift gate, I've had my CX5 for 1 year and only last month I noticed a lock button to the far right of the license plate lights lol. What other hidden secrets have I not discovered? Hmmm
Sorry for jacking your thread, but yeah I ran into the same issue and realized I had to unlock all doors for the lift gate dash button to work. I know you can change it but I've decided to leave mine like that. My doors unlock after ignition is off.

 

[wlong01]

N7Turbo is correct, all doors must be unlocked for the button in the cabin to work.

 

[Freedom55]

I find I cant open the lift gate with the dash button when sitting in the car with the engine running and transmission in park when doors are closed. If I open the door the button will activate the lift gate. I could swear that in the past I was able to. Whats going on?

Are you sure you were in park because it happened to me but I was in drive with the foot on the brake and my wife waiting outside to access the trunk. I've learned my lesson since...

 

[Freedom55]

Look at the settings. There is an option there, when you switch to P, the doors unlock automatically, when you switch from P to Drive, doors are locking etc. Maybe you've changed something and forgot about it.

I've set mine to disable auto locking and auto unlocking.

 

[ADS-B]

my wife waiting outside to access the trunk. I've learned my lesson since...

It must have been quite a lesson!

 

[SDL]

I find I cant open the lift gate with the dash button when sitting in the car with the engine running and transmission in park when doors are closed. If I open the door the button will activate the lift gate. I could swear that in the past I was able to. Whats going on?

That only works when you unlock the doors. If the doors are locked, the tailgate won’t open via the dashboard.

 

[mjoe]

Look at the settings. There is an option there, when you switch to P, the doors unlock automatically, when you switch from P to Drive, doors are locking etc. Maybe you've changed something and forgot about it.

Do you remember where in the settings?

 

[ADS-B]

Settings -> Vehicle settings -> Doors... And depending on your infotainment version, look at the options under the "Doors" menu. Look for "Automatic Door Locks" ( latest infotainment generation) or "Auto Door Lock Mode" for the previous infotainment.
Once you get there you should see options like these:

Lock: Out of Park | Unlock: in Park
Lock: Shifting out of Park
Lock: When driving | Unlock: in Park
Lock: When driving | Unlock: IGN Off

These are options in my car (2020 6th gen infotainment ) and I think I have the first option selected. Same principle applies for the latest infotainment software.

 

[ADS-B]

One time, I just remembered this detail, I was going through a US Customs check point, inland check point ( those of you living close to the US border may know what I am talking about ), and I stopped at the kiosk and one of the CBP guys wanted to check the trunk so I pressed the button and the trunk didn't open. After a quick WTF moment I realised that the shifter was in Drive so once I moved it to P, pressed the button again and voila, the trunk opened. So, beside the Door settings, I think the system is designed so you can't open the trunk if the shifter is in Drive.

 

[Geluk]

Speaking of lift gate, I've had my CX5 for 1 year and only last month I noticed a lock button to the far right of the license plate lights lol. What other hidden secrets have I not discovered? Hmmm
Sorry for jacking your thread, but yeah I ran into the same issue and realized I had to unlock all doors for the lift gate dash button to work. I know you can change it but I've decided to leave mine like that. My doors unlock after ignition is off.

It's an unlock button.

 

[ADS-B]

It's an unlock button.

You can also lock your car from the same button. Try it.