Hey Mazda folks,
My father is picking up a 2010 CX-9 Touring AWD on Monday to replace an aging Pontiac minivan. It was hard to let it go because it served us well, but it was time. I helped him with research and after several weeks of looking for a certified pre-owned CX-9, we decided to lease a new one. I will be popping in from time to time to ask questions that may arise, since we're new to Mazda.
For the time being, I'd like to report on the buying process.
The Best:
We didn't have to search. Our local dealership had the right color and exact options that we were interested in.
The Good:
Our sales guy was very friendly and understanding of our needs. We chatted quite a bit about various things in the process. Offered refreshments several times and wasn't trying typical sales tactics, although perhaps that's because we were pretty much set on buying it, assuming the price was right.
The Not So Good:
We got there before 6:30pm and left at 10:45pm (they normally close at 9). They did say it was the end of the month and they just had too much paperwork in front of them to wrap up. Understandable, I suppose.
Price on the final paperwork was $100 more than we agreed upon, but when confronted, they quickly agreed to issue a $100 refund check.
I also did a little research and found that the Mazda customer lease rebate is $1,000... they only gave us $750. I think that may have been dealer cash, so I guess they didn't HAVE to give all of it.
Last, but not least... we made this deal on 7/30. Lease agreement indicates 7/28 and first payment due 7/28. They said it's nothing to worry about. We'll see.
I believe that's all I have so far.
Great site!
Allen K
My father is picking up a 2010 CX-9 Touring AWD on Monday to replace an aging Pontiac minivan. It was hard to let it go because it served us well, but it was time. I helped him with research and after several weeks of looking for a certified pre-owned CX-9, we decided to lease a new one. I will be popping in from time to time to ask questions that may arise, since we're new to Mazda.
For the time being, I'd like to report on the buying process.
The Best:
We didn't have to search. Our local dealership had the right color and exact options that we were interested in.
The Good:
Our sales guy was very friendly and understanding of our needs. We chatted quite a bit about various things in the process. Offered refreshments several times and wasn't trying typical sales tactics, although perhaps that's because we were pretty much set on buying it, assuming the price was right.
The Not So Good:
We got there before 6:30pm and left at 10:45pm (they normally close at 9). They did say it was the end of the month and they just had too much paperwork in front of them to wrap up. Understandable, I suppose.
Price on the final paperwork was $100 more than we agreed upon, but when confronted, they quickly agreed to issue a $100 refund check.
I also did a little research and found that the Mazda customer lease rebate is $1,000... they only gave us $750. I think that may have been dealer cash, so I guess they didn't HAVE to give all of it.
Last, but not least... we made this deal on 7/30. Lease agreement indicates 7/28 and first payment due 7/28. They said it's nothing to worry about. We'll see.
I believe that's all I have so far.
Great site!
Allen K
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