My 1st Experience with the Service Dept

[mts3]

Well I had to take my car back to Gossett Mazda (in Memphis, TN) for my first service call. The weekend before installing an amp in my car, the factory CD (single disc) died.

I live 100 miles away from the dealership so I was hesitant to have to take it in, especially since the service dept isn't open on Saturday.

So I called them up and they agreed to order the CD player and have it waiting for me, no questions asked.

Two working days later (luckily on my day off) we were heading to Memphis so I called them up. They had it in so I dropped it off.

They had my car a total of twelve minutes, and that included the time for me to give them the keys, and for them to explain how having aftermarket equipment might have been a problem at another dealership, and telling me about the survey that Mazda may send out for service departments.

Overall it was a very pleasant, and VERY quick experience.

The dealership where we bought our Millenia from (in Greenville, MS) ...they have been a total pain in the ass when it comes to warranty claims.

 

[NewP5owner]

They had my car a total of twelve minutes, and that included the time for me to give them the keys, and for them to explain how having aftermarket equipment might have been a problem at another dealership, and telling me about the survey that Mazda may send out for service departments.

.

Does anyone know what the implications of using aftermarket stereo equipment are? For example, if I install my own deck, amp, and sub, does this void any specific warranties even if the stereo equipment may not appear to be the direct result of the problem?

 

[Jim Frye]

Aftermarket Stereo

Just be very careful about the electricals. I had a Ford Areostar (biggest POS man has ever made) with a custom stereo from the dealer.

The digital dash displays would blink in time with the music!

Two dealerships could not figure out what the problem was and when it went out of warranty, I could not either. I altered the power supply and even ran a seperate supply from the battery to no avail. When the digital speedometer failed ($250 to replace) at 18 months, I traded the pig in on a Mazda 323. Jim

 

[1FastMP3]

MTS3.... U are talking about Mazda on Covington Pike wright. If u are which i know u are that place is good. That's where I bought my MP3. The very 1st Mp3 in Memphis I should say. I hate to hear that it's that far but it's worth the drive if u get it serviced. To let u know if u ever get any motor work done or change oil etc.... make sure u ask for Dwayne. He's the only one that touches my car. When u pull your car into the bay he's the 2nd station when u look straight and to your right. I haven't had any problems out of them. Matter of fact when I lowered my car I was thinking they were gonna bit%h about it but insted had a lot of people surrounding it saying how much better it looked

 

[Captain KRM P5]

I had a Ford Areostar (biggest POS man has ever made)

Damn right. I owned a 1987 Ford Aerostar XLT. Bought it at the time because we needed a minivan that could tow a good load - the rear wheel drive was a def advantage over the Chrysler competition.

Seven transmissions. Two rear axles. Two back hatches. Two engines. Three sliding doors. Two dashboards. Faded paint. Unstoppable rust. Once we hit 200,000 miles the electronic odometer read "error". Ford phone reps called us liars, claiming they never programmed it to read "error". A trip to three dealers, and there was no mechanic that knew how to fix it or were told otherwise. "It's not supposed to do that." Quality Is Job None.

Sorry off topic just ranting.