Hi
I have recently purchased CX-9 2017 with Bose sound system. I have been feeling a lack of higher frequency to the point that I have to set the treble to the max and bass to -3 to really have that clarity in the sound (I still feel that i need to go a few notches more to have that clarity in sound).
I opened up the right side dash grill to see what sort of speaker is fitted there. There is a 3.25in mid-range and a 1in Tweeter (in the grill). I realised that there is no sound from the tweeter. Since the mid-range speaker is right next to it therefore it is really difficult to listen to the tweeter in isolation but i don't hear any sound when facing it right towards my ear (getting the ear very close to twitter is really difficult while it is connected since the space is really tight and cable is not long enough). Disconnected the speaker and it didn't result in any change in the sound. Also, i don't feel any vibration when touch the back of the speaker. This leads me to believe that there is no sound coming out of front tweeters (there is no change in sound moving the balance from right to left).
I took it to Mazda dealer, they ran their tests and said there is no issue with the speakers or the sound. I tried convincing them but they said that they have run the tests that the Mazda manual requires them to run but didn't find any issue. Took it up with Mazda further (as this could be design issue) and they came back with the argument that since the dealer has run the tests and haven't identified any issue therefore they can't do anything. I have argued that they need to demonstrate me the sound coming out of the tweeters only. They will ask the dealer to demonstrate the test to me but they said that it will be entirely up to the dealer whether they agree or not. They are yet to come back.
Could someone please confirm if you are facing the same issue. I am assuming that there might be a design issue here and the tweeter is just there as a dummy. Is there such a test to produce sound from each speaker separately? Any other suggestions?
I have recently purchased CX-9 2017 with Bose sound system. I have been feeling a lack of higher frequency to the point that I have to set the treble to the max and bass to -3 to really have that clarity in the sound (I still feel that i need to go a few notches more to have that clarity in sound).
I opened up the right side dash grill to see what sort of speaker is fitted there. There is a 3.25in mid-range and a 1in Tweeter (in the grill). I realised that there is no sound from the tweeter. Since the mid-range speaker is right next to it therefore it is really difficult to listen to the tweeter in isolation but i don't hear any sound when facing it right towards my ear (getting the ear very close to twitter is really difficult while it is connected since the space is really tight and cable is not long enough). Disconnected the speaker and it didn't result in any change in the sound. Also, i don't feel any vibration when touch the back of the speaker. This leads me to believe that there is no sound coming out of front tweeters (there is no change in sound moving the balance from right to left).
I took it to Mazda dealer, they ran their tests and said there is no issue with the speakers or the sound. I tried convincing them but they said that they have run the tests that the Mazda manual requires them to run but didn't find any issue. Took it up with Mazda further (as this could be design issue) and they came back with the argument that since the dealer has run the tests and haven't identified any issue therefore they can't do anything. I have argued that they need to demonstrate me the sound coming out of the tweeters only. They will ask the dealer to demonstrate the test to me but they said that it will be entirely up to the dealer whether they agree or not. They are yet to come back.
Could someone please confirm if you are facing the same issue. I am assuming that there might be a design issue here and the tweeter is just there as a dummy. Is there such a test to produce sound from each speaker separately? Any other suggestions?