no your not, I know there were a few others that had this issue, let me dig through my emails and see if i can find them. We've never used the usb connection here at the shop, so I'm kind of at a loss for how to help you. The only information I can relay is what other past members have responded that worked. Hmm on that note give split second a call directly and speak to any of their engineers. I'm 100% sure they can help you with this issue. But before you call have your laptop by you and ready to go so when they ask you somethign you'll be able to try it right then.
949-863-1359, Just let them know you have the PSC from Airflow logistics for the msp.