btw cingular has the worst ******* customer service ever. hours and hours and hours and hours on hold and you may or may not get your problem solved...tack on about 80 different menus you have to navigate as well. also, say for example your phone is ******, you might get transferred to 6 departments before you are completely done because no one can do more than one thing. for example: if your phone is ******, and you need a replacement, and want compensated for some of your monthly bill that you couldnt even use the phone, you will be more than likely transferred between three separate depts...one for tech support, one for rma, and one for customer service/billing. i had a problem with them - a huge one, their mistake - and i spent over 13 hours on the phone just on hold, not counting talking between thurs - sat. thats not a friggin exaggeration either. then i still had to drive over an hour for a part, and still am fighting with credit agencies because THEY made a mistake and charged something to my credit. its a long story, but they eventually made up for it.
point is, service is great, customer service is the worst ive ever had. and ive been with att/cingular, verizon, nextel, and a few others. i dread even calling cingular for the slightest problems.
