Front Right Suspension Crunching

My car was in for something else this week and the service guys heard it as they were driving it testing another fix and remembered that I had mentioned it last week when I had my oil changed. They ordered the bushing assembly, had the parts the next day and replaced them and added a silicone lubricant. I haven't had a chance to make sure it's good yet (it was 85 degrees here today and I didn't pick it up until noon), but they've been driving it plenty and say it sounds great. The service manager said that there was a service bulletin about it so he just followed that. I have been beyond pleased with the service dept. at my dealership - very proactive.
 
Thanks LadyGrey

Its good to know some dealerships are doing EVERYTHING to help the customer. My service guys - although great - said that they checked the bulletins and saw nothing about this problem.

Maybe it just takes longer to fax to Canada - you know - the exchange rate and all!!

Thanks for the update.
 
Before I ordered my 07 last night they let me take out an 06 just to confirm that's the car I wanna buy. Well, I was unsettled to hear what I think you all are describing, a horribly loud squeaking type noise from the suspension... it did seem to diminish some after driving it for a few miles. When I got back I told the sales manager "this isn't swaying me at all from buying the 5, but just wanted to let you know you might wanna have the suspension on that one checked out" haha

I assume, hopefully, my 07 will come with this fix already addressed :)
 
Hey Mike

Looks like I will have to help ya on this one as I see the Service Rep from Mazda Canada at least monthly. When it starts to get cold here in Ottawa I will bring in the 5 to get the squeek checked out. If there is a fix I will let ya know.

All said and done you should have at least 2 months of warm weather by the time I first reported it here in ottawa....(poke)
 
Zoom5Zoom said:
Hey Mike

Looks like I will have to help ya on this one as I see the Service Rep from Mazda Canada at least monthly. When it starts to get cold here in Ottawa I will bring in the 5 to get the squeek checked out. If there is a fix I will let ya know.

All said and done you should have at least 2 months of warm weather by the time I first reported it here in ottawa....(poke)

Thanks Zoom.

I still notice the crunching sound every now and then so I know its still there.
 
I just got the crunching noise two days ago. Summer in Florida, so it's not cold weather related. I get it on the front passenger side when going over large speed bumps, or when going hard over the smaller ones. Is this service bulletin and new bushings known throughout the states? I guess I'll give my place a call, just don't want my car sitting there while they order a part.
 
Kid Red said:
I just got the crunching noise two days ago. Summer in Florida, so it's not cold weather related. I get it on the front passenger side when going over large speed bumps, or when going hard over the smaller ones. Is this service bulletin and new bushings known throughout the states? I guess I'll give my place a call, just don't want my car sitting there while they order a part.

When I had mine in it only took them a day to get the part. But - does it happen all day, or only when you first start out. Mine was only in the morning, so it was actually beneficial to me that the car had been there all night because they heard it right away when they took it out for a morning test drive.
 
Unless I go over a large bump at 25mph, you don't hear it. So, it's not a morning or night or time of day. It's more about the bump the car drives over, the forceful impact kinda.

So it's a 'bushing assembly' that I'm looking at them replacing? Just want ammunition for the 'everything looks fine' conclusion.
 
Kid Red said:
Unless I go over a large bump at 25mph, you don't hear it. So, it's not a morning or night or time of day. It's more about the bump the car drives over, the forceful impact kinda.

So it's a 'bushing assembly' that I'm looking at them replacing? Just want ammunition for the 'everything looks fine' conclusion.

I think that on the service report it was officially called a "bushing swaybar assembly" - I can look on my paperwork later (though I recall seeing it in the kitchen rather than in the car where is should be so...) and check for you.

My service guys heard it right away. I actually had only mentioned it as an aside at my oil change and then a week later when I had it in for that weird ABS thing they heard it and fixed it without even talking to me about it. They said they found a service bulletin when they looked it up.
 
ladygrey said:
My service guys heard it right away. I actually had only mentioned it as an aside at my oil change and then a week later when I had it in for that weird ABS thing they heard it and fixed it without even talking to me about it. They said they found a service bulletin when they looked it up.
And this service bulletin fix actually corrected the problem? I can't seem to find an answer to that.
 
jandree22 said:
And this service bulletin fix actually corrected the problem? I can't seem to find an answer to that.

The fix did fix my problem personally, as I think it has for most people. But are you asking if they are fixing it at production? If so, I don't know, but I would think that they would have figured something out by now.

As far as under warranty, obviously they aren't charging for the fix; rather the bigger problem for some (though not for me) has been getting the service guys to recognize that there is a problem.
 
I keep reporting it - there was no TSB issued for it as far as I can tell, and it still occurs when the car is cold. That might be the issue here - now that the weather has warmed up, people aren't noticing it as much.

BTW - my 5 is one year old now! ;)
 
It's not all cold related as I just got it down here in Florida, where's it's far from cold. So other than annoying, would waiting a few weeks to get this fixed be a concern? I mean like the sway bar breaking or something wild? I'm going on a 600 mile road trip next week.
 
Kid Red said:
It's not all cold related as I just got it down here in Florida, where's it's far from cold. So other than annoying, would waiting a few weeks to get this fixed be a concern? I mean like the sway bar breaking or something wild? I'm going on a 600 mile road trip next week.

I would get it checked before taking a road trip. Only because your symptoms seems to be different than what most of the rest of us have experienced (only when cold - both sides). I'd check to make sure something else isn't wrong/broken.
 
perfecto said:
BTW - my 5 is one year old now! ;)

Sweeeeet!! Ours will be 1 on July27th!!

How many clicks you got?

Oh yeah - back on topic - my crunch is still there - noticed it this morning but not in the afternoon.
 
K, I'll take my 5 into the dealer tomorrow, I'm close to an oil change need anyways. So I'll see what they say.
 
mazdaFIVEmike said:
Sweeeeet!! Ours will be 1 on July27th!!

How many clicks you got?

Coming up to 30,000 km. My crunch is still there too, I report it to the service guys every time I take it in.
 

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