Front Right Suspension Crunching

[mazdaFIVEmike]

Hi,
Many thanks to everyone who made posts and shared experience in settling the crunching problem issue. Im a new guy to this thread & forum but facing the same problem here in Ukraine. Like isda65 I have wrote a letter with attached Mazda North American Operations TSB to my local dealer and succeeded to get front and rear stabilizer bushings replaced under warranty terms, but crunching sound persisted. What shall I do next? I may assume that further step is to take care of the lower front arms? Unfortunately, TSBs are issued separately for each market segment and I was told that North American TSBs are not valid for Europe, still European TSBs are not open to public and Mazda5 owners have nothing to do but rely on dealers honesty! (First time when I came with crunch complaint I was told that this is NORMAL!).

IMHO only general recall may solve the problem.

As my tribute to the discussions Im uploading small audio file recorded when passing over a speed bump. Sounds familiar, eh ..? (hear ya)

Wow!! All the way from the Ukraine - your Mz5 sounds just like mine!!

I have yet to visit my service department on this one as it never seems to be making the sound when I'm there. However, with the colder weather, it has been getting worse and more frequent.

 

[flatfoot]

ukraine

Thanks for welcoming.

Really, I dont mind if my posts may cause people LOL or smile just for the way I speak. I live in a different cultural environment and my tongue is not English, so its quite natural that my talk may sound funny for an expert ear, but I keep on practicing (with this forum as well).

Anyway, I feel happy for a chance to share with you my views on the problem and read comments and posts of other members. Your country enjoys freedom of speech for hundreds of years, while mine is less then decade. (drinks)

In my first deployment to Iraq, my platoon served as convoy escorts for your ukranian ranger regiment. (I think there were about three thousand of your fellow countrymen) A nice bunch of fellows and professional in their training.
A large number spoke english, a lot better then a lot of american soldiers I came in contact with. LOL

Stay safe

 

[clicknext]

I've got that sound in any weather below 10 degrees or so on my P5. I thought it was normal for struts...

 

[the_saint]

Well, I had the fronts worked on today. They replaced the control arms and sway bar bushings...and gave me a Focus loaner. Wow did that hooptie make me APPRECIATE the Mazda lol.
Here's a photo of the service ticket.



Can't really tell if it changed anything yet, since it was in the 50s today.

 

[zoomzoom mazda5]

Does anyone have the tsb number for this problem, went to dealer and they won't fix the problem, because they don't hear anything. I was driving with the service rep. and could hear it but he didn't hear it. Waste 2 hrs at the dealer and they don't know of any tsb's for the mazda5.

 

[isda65]

Does anyone have the tsb number for this problem, went to dealer and they won't fix the problem, because they don't hear anything. I was driving with the service rep. and could hear it but he didn't hear it. Waste 2 hrs at the dealer and they don't know of any tsb's for the mazda5.

Here's the link to a post referring to the TSB, http://www.msprotege.com/forum/showp...1&postcount=30

 

[zoomzoom mazda5]

Can't get your link to work, if you have the tsb number i sure can use it, thanks angelo

 

[isda65]

The true test would be on dry weather for the rear as it is the only time when it acts up. Overall, I am extremely happy and loving every minute of my drive. Thanks to all who have contributed. If not for this forum, I would still be suffering.

OK an update. It's still raining here in Vancouver but we had one or two days of dry weather and I finally got to test it. And what do you know! It's still there. I suspect the right rear crunching noise is no longer a bushing issue but possibly has something to do with the shock. When it's wet the noise goes away. Does this sound like how a shock might behave under these conditions?

Front suspension problem though is GONE!

 

[isda65]

Can't get your link to work, if you have the tsb number i sure can use it, thanks angelo

It's bulletin number 02-007/06. I've attached the PDF document. See if that works.

 

[zoomzoom mazda5]

Thanks for the number, still can't download the file but now i have the bullentin number. angelo

 

[canadianexpress]

My 5 just started to make those crunching noise when going over some bumps.

 

[Mazda5wannabe]

I was one of the smug ones, until today <CRUNCH>. My thanks to the people who posted links to the TSB, it will come in handy tomorrow morning when I visit my friendly neighbourhood Mazda dealer!

 

[Mazda5wannabe]

Just returned from the dealership, who were very apologetic about the noise. Under the TSB issued, my 5 has supposed to already have the correct parts installed at the factory to overcome the noise issue. They will be contacting Mazda Tech to see what the next step is, as obviously replacing the parts will likely not fix the problem. So I will be squeeking for a while, yet.

 

[the_saint]

With the recent cold snap here (temps in the single digits F) in Nebraska my 5 started doing it again. I had the TSB performed about a month ago too.

So while the TSB fix helps it is not a cure.

 

[paging_drburgos]

So while the TSB fix helps it is not a cure.

Damnit. I was planning on taking mine in tomorrow morning too. Oh well at least it will be gone for a little while.

 

[dracore]

I just brought my 5 to the dealer regarding the crunching problem. They replaced the front/read bushings. It's all nice and quiet now

 

[mazdaFIVEmike]

Well, I guess I'm officially part of the "Crunching Thread" - parts are on order.

Are they just replacing the parts with the same parts or are they replacing with redesigned parts? Anyone know for sure?

 

[Andrewsmc]

Its your bushing, Just had mine replaced and it fixed it, Mine only did it over speed bumbs and stuff too. Same thing, Keep them greased when you get them replaced.

 

[Andrewsmc]

Well, I guess I'm officially part of the "Crunching Thread" - parts are on order.

Are they just replacing the parts with the same parts or are they replacing with redesigned parts? Anyone know for sure?

Replacing parts, If your on warranty dealership will do it.

 

[the_saint]

I think it depends on the VIN. Mine is an earlier model and they replaced my control arms with a newer design from the newer model 5s...or atleast that's what they told me.