CX-9 Extended Warranty Question

[PTguy]

Struts & shocks are wear items like brakes & spark plugs. They aren't subject to a warranty unless they fail before a reasonable amount of time. They likely aren't subject to the extended service plan in any case...gott'a read the fine print in the contract.

 

[Horton]

Shocks and struts were covered under Jeep, Honda, and Toyota extended warranties. They aren't supposed to fail for a long time, but they do. Toyota in particular uses cheap ones that fail after 30-40K.

Probably omitted as they likely have data saying "these will fail often", so they get excluded.

 

[ZoomFive]

New member and quick question for the group...

We got a CPO 2015 CX-9 GT, FWD in October of 2016. I felt like I got us a good price on the car and was pleased with the buying experience, except I was talked into the extended warranty when we closed. I wasn't aware that warranties could be negotiated or even purchased later and therefore took what was offered 8 year, 100k "platinum" with 100 deductible for $2300. This does offer some piece of mind, but I am thinking about cancelling the warranty. By my calculations I would get back a prorated $1900 and I can chalk up the lost $400 to a learning experience.

We have CPO warranty through 7/2019 and Powertrain through 7/2022. The extended would go through 1/2023. The main issue I see with CX-9s is the transfercase for the AWDs which is not an issue for us. Talked to the dealer and they tried to guilt me into keeping it because of the likelihood of items failing outside of warranty (sensors, electronics, etc). I'm not so sure I buy that.

What do my fellow owners think? You think 3.5 years of extended warranty is worth the $1900?

Thanks!

Here's my thoughts...

1. Read over the contract and see what it does and doesn't cover. See how that sits with you.
2. CX-9's have wheel bearing, differential, transfer case, transmission, electric rear lift gate, and window seal problems mainly. Can't really think of any other costly ones.
3. Look for reviews regarding that contract company.
4. $2300 was a lot to pay with $100 deductible, but a higher cost is understandable based on a used car.
5. Given your pro-rated amount for refund, you probably couldn't buy the same or cheaper than your prorated refund.
6. Low miles on the car, good maintenance record, and no accidents? That would make one more comfortable.
7. My 2008 CX-9 GT AWD has not required $2300 of repairs, but it is a matter of time before something costly given we are approaching 10 years.

Hope that helps you...

- ZoomFive

 

[Guest2018]

I actually went with a different dealer since the first revealed to me that their "great price" was on a car that was hailed on and had some painless dent repair.... I was willing to give them the benefit of the doubt and then they wouldn't even come close to matching another dealer ad they were "no haggle". In the end the dealer I went to only had the more classic extended warranties with "vanishing deductibles". This made the value not as great. I'll invest the $3k saved. I figure if there are recurring issues I'll sell and buy a new car. Maybe a self driver.

Sorry, that "great price" deal fell down. It seems that with Mazda and this particular CX-9, you get the really good below MSRP pricing with dealers who sell good volumes. When buying new, I only buy the flagship and I leave myself open to traveling up to 1,000 miles to do it. That puts a ton of dealers within reach and finding more than one high volume dealer is a bit easier. I then an 'idea' of what might be going on through TrueCar and then start my own private auction via Fax Machine. Doing that we were able to clear the price for a new 2017 Signature down to $42K, when others were paying sometimes $3k more. That gave us room to accept some of the extended warranty items, especially for things that I felt could need replacing down the road a bit.

I did private auctions via Fax that way for the last three vehicles I purchased and only had to travel (one time) up to 100 miles round trip to buy a 3000GT SL, as there were no more in VR4s in Red within a thousand miles back then. The White Pearl that was available was gorgeous in the 300GT, but it too had some "paintless dent repair" work that needed to be done and I was not ok with that as a starting point as it was also their demonstrator model (what else was wrong with it). After that experience, I started requesting that the vehicle in question have no more than 30 miles on it (no demo vehicles). My 2017 Signature was delivered with 8 miles on the OD.

You are going to really like - dare I say love - your CX-9. Congrats!

 

[Guest2018]

Struts & shocks are wear items like brakes & spark plugs. They aren't subject to a warranty unless they fail before a reasonable amount of time. They likely aren't subject to the extended service plan in any case...gott'a read the fine print in the contract.

True. I'm probably going Coilover Performance Shocks anyway long before the OEMs wear out. If not, I certainly will be upgrading to some kind of Performance Shock on all four corner before the OEM set wears out. The CX-9 deserve nice dampening and I don't mind tightening up the ride a tad bit anyway.

 

[tekbiz]

In my previous vehicle (Volvo) I bought an Easycare ext warranty for almost $3K covering an add'l 3yrs so total 7yrs incl the 4yr manufacturer' warranty...only had to use the ext warranty once during the 7yr ownership with a $700 repair for replacing the driver side mirror as the heated function failed...ended up paying $100 for the participation but I procrastinated as the defect happenedwithin the 4yr warranty so it could've been covered...oh well

Long story short in owning 3 diff brand new vehicles in the past and buying ext warranties everytime I really have only made a claim once (w/c actually should've been under initial warranty) so the experience and lesson learned was to just pass up on ext warranties and save that money for future potential expensive repairs...of course it all depends on the brand history and reliability of car you are buying. When I bought my CX9 this year I passed up on a $3500 ext warranty dealer was offering.