Hey all, new CX-7 owner here (Sport FWD, Galaxy Gray) with my story and a couple questions. I took it home on 8/21, and pretty quickly I noticed some of problems:
1. The front doors are noisy (creaky) when opening/closing.
2. The alignment was slightly off, it tended to drift left at highway speed.
3. The driver's side mirror vibrates visibly (and seems to make noise) at highway speeds.
After about 800 miles I finally had a chance to take it in (my scheduling problem, not the dealer's... too busy to deal with it, plus I didn't want to give up my beautiful new car for a loaner). I dropped it off just before closing one night, and the next day I got a call from the service department: instead of being ready for me to pick up that evening, they wanted to keep it overnight again for a couple reasons... first, they were having trouble doing the alignment and needed help/information from Mazda Engineering (I assume it's the first CX-7 alignment they'd ever had to do), and second, while working on it they got a CEL for the gas cap problem and they needed to have a new cap overnighted. So, I dealt with the wonderful Mazda6 Wagon loaner for another night (sigh).
The next day comes and I get another call: it's ready for me to pick up, but not everything is fixed. It turns out:
1. The door problem is known, and there's a TSB in the works to fix it, so they want to wait until that's released before they try messing with the doors. OK, I say, I can deal with that.
2. The alignment was fixed. Cool.
3. The new gas cap fixed the CEL. I'm not sure if it's a fixed design, or just a new one of the same gas cap off the shelf, but it seems to have worked. The CEL that happened at the dealer was the only one so far, as of about 2000 miles. The new cap does seem to have been marked with a marking pen, I think it says "II" (revision 2?).
4. The mirror is attached tightly and is working normally. They said they looked at another CX-7, and that mirror did the same thing. They said that'd notify Mazda Engineering for a possible TSB in the future.
I accepted all of this, and took the CX-7 back. About 1000 miles later, though, I'm pretty sure the mirror is not how it should be. It definetly vibrates and makes noise now, definitely more than the passenger side does. I've also noticed that if I fold and unfold the mirror housing, the mirror itself will move sometimes, and I'll have to adjust it afterwards. I'm taking it back to the dealer again when my schedule permits, but has anybody else had any problems with the side mirrors on the CX-7?
Also, while I was there last time I asked them to disable the seatbelt minder and they refused, citing liability reasons. Has anybody else tried to have this done? Did it work?
1. The front doors are noisy (creaky) when opening/closing.
2. The alignment was slightly off, it tended to drift left at highway speed.
3. The driver's side mirror vibrates visibly (and seems to make noise) at highway speeds.
After about 800 miles I finally had a chance to take it in (my scheduling problem, not the dealer's... too busy to deal with it, plus I didn't want to give up my beautiful new car for a loaner). I dropped it off just before closing one night, and the next day I got a call from the service department: instead of being ready for me to pick up that evening, they wanted to keep it overnight again for a couple reasons... first, they were having trouble doing the alignment and needed help/information from Mazda Engineering (I assume it's the first CX-7 alignment they'd ever had to do), and second, while working on it they got a CEL for the gas cap problem and they needed to have a new cap overnighted. So, I dealt with the wonderful Mazda6 Wagon loaner for another night (sigh).
The next day comes and I get another call: it's ready for me to pick up, but not everything is fixed. It turns out:
1. The door problem is known, and there's a TSB in the works to fix it, so they want to wait until that's released before they try messing with the doors. OK, I say, I can deal with that.
2. The alignment was fixed. Cool.
3. The new gas cap fixed the CEL. I'm not sure if it's a fixed design, or just a new one of the same gas cap off the shelf, but it seems to have worked. The CEL that happened at the dealer was the only one so far, as of about 2000 miles. The new cap does seem to have been marked with a marking pen, I think it says "II" (revision 2?).
4. The mirror is attached tightly and is working normally. They said they looked at another CX-7, and that mirror did the same thing. They said that'd notify Mazda Engineering for a possible TSB in the future.
I accepted all of this, and took the CX-7 back. About 1000 miles later, though, I'm pretty sure the mirror is not how it should be. It definetly vibrates and makes noise now, definitely more than the passenger side does. I've also noticed that if I fold and unfold the mirror housing, the mirror itself will move sometimes, and I'll have to adjust it afterwards. I'm taking it back to the dealer again when my schedule permits, but has anybody else had any problems with the side mirrors on the CX-7?
Also, while I was there last time I asked them to disable the seatbelt minder and they refused, citing liability reasons. Has anybody else tried to have this done? Did it work?
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