Rough/erratic idle & squeaking in the morning story
I apologize if it's not the proper way to tell the story, meaning as a reply to another thread. In fact it's about the same issue->rough idle.
Well, I see lots of Mazda3 owners (don't matter if 2.0 or 2.3) have issues with rough & inconstant idle lately, even with brand new cars.
Let me tell you a story from Montreal Quebec Canada, just to see how things are fixed at the dealers over here.
I am an emigrant like many others here, and I come from Europe. Back home I owned many cars (all new) and I've never had issues going to dealer to report a problem with the car (being warranty still) and be rejected for the reason of "hearing too many noises", "need too many things done on this car", "car is fine, you're crazy, you hear inexistent noises" and the latest one from a mechanic "I have a mazda3 too and it does the same sounds"...
I bought this car in 2006. After 3 months it started to rough idle and lose power in the same time. Acceleration was too slow and the mileage on the car sucked big time...
So, here I am going to the dealer, hoping they will do something about it. ...but I was so wrong...
When I arrived there and reported issues I had I was told the car's engine is seating right now and I should expect some other issues in the future (not too bright of a foreman though). I replied that they should at least connect it to a computer and see if anything wrong. With me insisting, they finally did. Called me in the shop with the computer open at the idle screen and showed me all is ok (theit version). At the time I saw variations of more than 200 RPMs in my car's idle, but they said that's normal. (damn it, I would like to see what's NOT normal in their opinion). I left the shop feeling a little guilt that maybe they were right. The issue started to worsen in cold weather. I am a tech person and I need to understand what's going on, so I went on the net and found few forums like this where mazda3 owners all over the globe had changed the purge control valve and O2 sensor on the warranty when this issue happened. I get a little courage next week and go back to the dealer and mention this valve and sensor to them. I get an answer that as long as no check engine light is on they cannot change parts just like that...
Since I was there, I reported idle issue it again. this time they didn't even open my file, let alone putting a remark that I reported it again.
Time passed and I reported the idle issue at least 15 times for the past year (issue was never resolved properly). The third time, they took the car inside and did a throttle body cleanup, contacts (not sure which) and grounded it.
Every single time this lasted for not more than 2 weeks after which my car's idle started going crazy again.
...and like that 2 years passed, and I went to the dealer like 20-25 times.
3 months ago, I heard a noise coming from the right side of the car on cold starts. That was a squeaking noise which lasted for not more than 5 mins after start. They said that's normal too, and the last mechanic said his car has it too. That was last Monday when I left the car in for checking. They called me 2 hours later saying the compressor belt had to be re tensioned and the noise is gone. Both of the belts have been changed a month ago with no effect. So, I go to pick up my car. The first second I started it, the noise was there even louder than before. But this time was special because I was not alone, I was with a friend who tried to convince me to get a HONDA instead.
Embarrassed to the limit I went inside to tell the rep it's doing it again. The rep said it's possible, but they cannot do anything else to fix it since it's heard on other mazda3 cars.
That was it! I lost it, right there...
For 30 minutes I yelled at the rep, the mechanic, the foreman and the director (not the manager). I told them I don't want to hear any more excuses and I want real mechanics to work on my car (not the one I had who couldn't fix anything, being capable of changing tires, filters and oil only), I want a replacement car (not a lease) for the period they will fix mine and that they can keep the car for as long as it takes to fix the problems (idle and squeaking). I also asked them to test the car before deliver it to me because if I hear noises in the morning and/or rough idle after they fix it I will freak again...The people waiting in line sympathized soon. So you can imagine what happened after. The director asked the rep to hand me the keys to his car (company car), they assured me they will carefully inspect the issues reported and they will call me when fixed. Today (after three days), the director called me and said the car it's ready. I asked if he is sure I can come to pick it up. He said yes.
Well, let me tell you what was wrong all along with this car. For the idle issue they changed the solenoid purge control valve, the O2 sensor and one of the rubber brackets fixing the engine on the body (that was for vibrations at startup). For the squeaking noise they changed both belts, tensioner and pulleys, all of this on the warranty.
"So, it's possible" I said and started the car. All is ok now, squeaking gone, rough and erratic idle gone, but I don't trust the bastards, so I will report back to them in 2 weeks. They washed up my car as well.
That much for a problem which could have been solved the second time I visited dealer. But here in Quebec you have to yell to get things done...
No sweat guys, next time I go I will know how to approach the problem...
Thanks for patience,
A sick and tired of mechanics (oil changers) mazda 3 owner