Bought a MAZDA2 Yesterday (HELP Big Problems Already)

Your Welcome...I also printed out the other 2 links to show my dealer...To prove we aren't nuts. LOL
VERY NICE FIND. Thank you.

I might have to play the dealer this when I have the time to go in.

I just hope it's not ruining the suspension/chassis - long term effects and all of that.
 
I had the same deal with my Speed3. As soon as it got cold it made these horrible noises. I took it to the dealer (under extended warranty luckily) a few weeks ago and they replaced the front control arms and bushings and it completely went away, even with temps near 0.

Good luck.
 
Here is the update from Montreal.....LOL My dealer (Service Desk Man) went to talk to the BOYS. He comes back to tell me that this is caused by the shock oil freezing a bit when it's really cold. Meaning when it's really could it's stiff and makes this noise when driving over bumps....till the car warms up. Blah blah blah...ETC etc etc....I'm like great...So what are you going to do to solve this problem...He's like well their really isn't anything we can do for this....I'm like.... You better find something to do for it. It's a new car with only 14000 km. He's like bring it back Monday morning. Will let it sit outside and look at it...Blahhh blahhh blahhhh...I'm like if nothing is resolved Monday You leave me no choice but to take it to Mazda Canada head office. It seems my dealer has replaced a few Mazda 2's Suspension so far. Will keep you posted...
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I know I said the same thing....Oil freezing....Well I had a Car starter added last week and will see what happens on a really cold day. Once the car is all warmed up (15 mins later) All should also be ok....
So the shock oil is freezing? When I get aftermarket struts this will go away? :D
 
"It was 7 degrees outside..." Are you sure it wasn't your teeth chattering?

"But the problem is, I drove it home for 50+ miles and it was flawless. The next day, it went to s***." Was it indoors at the dealership before you picked it up? It may have been sitting in the shop for a whilw being washed and was warmer than sitting outdoors.

It probably was the shock oil and rubber bushings being hard as rocks at that temperature. A new car is 'tight' and as the shock absorbers loosen up, the problem should go away. It may take a 100 miles or so.

John
 
My rear suspension creaked when cold too. The dealer swapped out the rear shocks under warranty. Sounds like you should take the car to a different dealer.
 
I bought my car around 4 months ago before it was cold out, I have 10,200 on the car now and it's finally breaking into the single digit degrees here. It was as cold a 3* the other day and I didn't hear any suspension problems no creaking, no grinding nothing. I think you decided to buy a new car at the wrong time of year. It's not just the engine or transmission that breaks in on a car, it's the entire thing. However I would still have the hatch looked at and the wiper fluid issue is total BS they should give you a year free of wiper fluid.
 
In Canada we have a similar problem with the rear suspension, up here Mazda has a service bulletin on it, I found out when I went for my first oil change and they asked if I had the noise, yep. So they fixed it free of charge and the noise has not come back. Temperature wise we're hovering around the freezing mark.
 
I have rear suspension creak. I hoped it would go away when I installed my H&R springs. It did not. I just crank up the stereo or talk really loudly when I have passengers.
 
I have rear suspension creak. I hoped it would go away when I installed my H&R springs. It did not. I just crank up the stereo or talk really loudly when I have passengers.

i havent had that issue yet but then again i live in cali. but for a fairly new car i would take it back to the dealer. talking loud or cranking up the stereo is not the fix.if the issue is the BUSHING on the suspension i think its time for all of us make a complain and file for a petition to get this fix. the more we dont say anything with this problem mazda wouldnt know the issue. its better to address this issue now rather than wait when ur 3yr warranty is over.
 
I think Mazda knows. I took mine in and the guy looked it over, test drove it, and they told me they had to order a special grease. Is it possible to have an internal Mazda TSB?
 
TSB Number & Issue Date TSB Title
0200111 APR 11 Suspension - Creak/Squeak From Rear On Bumps
0101511 APR 11 Cooling System - MIL ON/DTC P0128 Set
0800311 MAR 11 Restraints - Passenger Air Bag Deactivation Lamp ON
0500211 FEB 11 A/T - Correct Fluid Applications
0900511 FEB 11 Lighting - Excessive Water/Condensation In Headlamps
0100311 JAN 11 Electrical - Battery Maintenance
0905710 DEC 10 Lighting - Condensation In Front/Rear Lamps
0905310 DEC 10 Audio System - No Sound Output When Cold
0905410 DEC 10 Body - Paint Damage Repair Guide
0105410 DEC 10 Electrical - Battery Testing Procedures
0905110 NOV 10 Body - Liftgate Won't Open/Close Properly
0904810 NOV 10 Interior - Rattle From Door Panel(s) With High Audio Vol
0904510 OCT 10 Restraints - Front Seat Belt Adjuster Rattles
0501210 SEP 10 A/T - Cooler/Line Flushing Procedure
0904110 AUG 10 Keyless Entry - Transmitter Battery Replacement Cautions
MTIP-08-03-1 MAR 08 A/C - Poor Blower Motor Performance​
 
Very interesting.

I wonder though -- if TSB is dated April 2011, does that mean that the vehicles manufactured after the date should not be subject to it?

I had those squicks and creaks coming, if my memory doesn't fail me, from the front. But it was a while ago, a week or two after I bought the Green. Then it was warm for a while, and then it got cold again, I haven't heard them anymore. So, I concluded, it was just break-in for the suspension.
 
Very interesting.

I wonder though -- if TSB is dated April 2011, does that mean that the vehicles manufactured after the date should not be subject to it?

...So, I concluded, it was just break-in for the suspension.

No, TSBs are instructions to mechanics on how to adress certain customer complaints, in general.
There is no break in for the suspension. I have some rear squeaks but I plan to change the shocks/dampers anyway.
 
No, TSBs are instructions to mechanics on how to adress certain customer complaints, in general.

I understand that.

However, I'd assume that a problem with build quality (defective part, faulty assembly procedure, improper adjustments, etc) should also be addressed at manufacture time (parts replaced, procedures altered, ...). Otherwise, what's the point in continuing doing the same and then having dealers fix it? I'd also assume Mazda pays dealers to fix this under warranty.

Some TSBs, certainly, don't fall into that category -- e.g., some of them are just clarifications to the service procedures (like: "don't ever disconnect the battery with the running engine!").

If the problem with these squeaks is corrected by some lubrication -- wouldn't it be logical for Mazda to apply the same at the assembly time?

I had 1996 Nissan Maxima which drove me crazy with its slight pulling to the right. No alignment, wheel rotation, tire replacement ever fixed it. Then, I found a TSB for it -- apparently, there was some incorrect adjustment of power steering from the factory for certain vehicles. I showed it to the dealer -- the adviser said something to the tune: "Too many of you are using Internet these days...". But they finally fixed it. I'd assume that Nissan corrected the procedure once they discovered this?
 
If the problem with these squeaks is corrected by some lubrication -- wouldn't it be logical for Mazda to apply the same at the assembly time?

Quite often, that's the case. Keep in mind, though, that the minute a car rolls off the assembly line, it doesn't magically appear on a dealer's lot -- it takes months for Mazdas to make it from Hiroshima to the dealers. Likewise, it can often take a few months for a problem to crop up with a car, and then even more time while statistics are gathered (how many cars does it seem to affect, etc.) and a temporary (i.e. TSB for the dealer) and permanent (assembly-line change) fix to be developed. If Mazda was *really* on its game, these creaks shouldn't be an issue with the 2012 model-year 2's.

Ultimately, I'm not too worked up about it because 1) it happens with all cars, 2) it's not severe or dangerous (it's just a squeak, it could be something with the internal assembly of the engine or a safety issue like the airbags randomly deploying), and 3) it's easily remedied by the dealer.
 
What's interesting is on my paperwork from the dealer it specifically said "NO TSB" lol. The grease fixed the squeak/clunk btw.
 
Hi there.

I bought a Mazda 2 6 months ago. The car was 2 years old when I bought it and it is still under warranty.

I have had this grinding noise from the front of the car as you have described. The car has been into Mazda garages for the last six months and they have now said that they cannot fix it and it is an acceptable noise.

The noise is loud, distracting and not a noise you would expect to hear from a good working car.

Mazda's head office do not want to recognise this as an issue and i now have nowhere to turn. Does anyone have any advice?

Thanks in advance.
 
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