Hello all,
We've had our CX-5 for just under 2 years now and have loved it but am running into an ongoing issue. we had an issue with a low, throaty noise during acceleration, accompanied by some intermittent vibration. We brought it to the dealer and described the issue. I also told them it felt similar to what it feels like when you try to accelerate from too high a gear. They took it in and ran diagnostics and test drove it but were not able to replicate the issue. Needless to say the condition remains.
After further driving and looking between manual and AT modes, it seems to me the AT is overagressive in its upshifting but not in downshifting. It is regularly changing gears at 2k RPM. I am always in 6th gear before i hit 40mph. The noise and vibration are always from it accelerating from 1.5kRPM to 2k and is most pronounced in 4th and 5th gears. When i let the vehicle coast and return to acceleration, it does not appear to downshift properly...it constantly tries to accelerate from 1.5 RPM. I have to punch to finally get it to downshift. On top of all this I am losing 3-5mpg in fuel efficiency now.
When i drive in manual mode and do the shifting at approximately 2.5k to 3k RPM, the shifting feels fine.
I took it back and discussed the issue and they returned it to me stating that the early shifting is normal and what it is supposed to be like and that they cannot reproduce the issue.
Before i take it back again I wanted to get some opinions. Does everyone else's complete its gear changes that low? Anyone with a similar experience and did they find/receive any solution to this?
Thanks.
2013 Mazda CX-5 Touring FWD
We've had our CX-5 for just under 2 years now and have loved it but am running into an ongoing issue. we had an issue with a low, throaty noise during acceleration, accompanied by some intermittent vibration. We brought it to the dealer and described the issue. I also told them it felt similar to what it feels like when you try to accelerate from too high a gear. They took it in and ran diagnostics and test drove it but were not able to replicate the issue. Needless to say the condition remains.
After further driving and looking between manual and AT modes, it seems to me the AT is overagressive in its upshifting but not in downshifting. It is regularly changing gears at 2k RPM. I am always in 6th gear before i hit 40mph. The noise and vibration are always from it accelerating from 1.5kRPM to 2k and is most pronounced in 4th and 5th gears. When i let the vehicle coast and return to acceleration, it does not appear to downshift properly...it constantly tries to accelerate from 1.5 RPM. I have to punch to finally get it to downshift. On top of all this I am losing 3-5mpg in fuel efficiency now.
When i drive in manual mode and do the shifting at approximately 2.5k to 3k RPM, the shifting feels fine.
I took it back and discussed the issue and they returned it to me stating that the early shifting is normal and what it is supposed to be like and that they cannot reproduce the issue.
Before i take it back again I wanted to get some opinions. Does everyone else's complete its gear changes that low? Anyone with a similar experience and did they find/receive any solution to this?
Thanks.
2013 Mazda CX-5 Touring FWD