I am not accusing you of anything. Just stating I personally have a hard time processing this ordeal. The wreckage looks very clean and free of salt and rust so for them to seize up like that in 2 months is difficult to fathom.Two months.
Yeah they assumed you had a tire shop put them on and that their answer would satisfy a gullible customer.It gets worse...
Just heard back from their customer service rep. They said that their "hardware experts have stated that the lugs got cross threaded and an impact wrench was used when starting out."
Well, for the record, I hand tightened them, then torqued them to spec by hand using a torque wrench set to 90lbs.
I made them a video of one of the broken halves of a lug nut showing it spin easily on and off to prove that it was not cross threaded.
Will see what they have to say about that.
I'm really not out for anything other than for them to warn folks about these and to hopefully stop sending them out.
As long as water is present, aluminum and steel is very corrosive when mated. I've seen this occur on houses within 1 month time where steel met aluminum as contractor was attempting to save money.I am not accusing you of anything. Just stating I personally have a hard time processing this ordeal. The wreckage looks very clean and free of salt and rust so for them to seize up like that in 2 months is difficult to fathom.
I am not accusing you of anything. Just stating I personally have a hard time processing this ordeal. The wreckage looks very clean and free of salt and rust so for them to seize up like that in 2 months is difficult to fathom.