Hi,
I made an appointment to have a 2 OEM trailer hitch installed on my 2018 CX5.
The official Mazda website shows a trailer hitch and wiring harness is $450. I get that dealer vs the official website could vary.
Dropped the car off at 7AM this morning, and there were no questions about what I needed the hitch for, and I didnt think there needed to be because all hitches appear to come with the wiring harness.
At lunch, I pickup my car and check underneath, only the hitch was installed. The damage? $420.
I brought up that the harness wasnt included and he said thats an extra $200+. When I told him the official site says harness is included, he said no (but it is- and maybe thats irrelevant since its not the dealer website).
Is $600 + for hitch and wiring reasonable for a hitch install? $400 in labor to install a $200 part.
I did research doing this on my own but figured at 400-450, its worth having someone else do it. Now Im thinking its really not.
Question is - is it right for them to charge an additional 200 for wiring when they didnt ask me exactly what I needed (I didnt tell them either, but assumed the part came with based on the website).?
I made an appointment to have a 2 OEM trailer hitch installed on my 2018 CX5.
The official Mazda website shows a trailer hitch and wiring harness is $450. I get that dealer vs the official website could vary.
Dropped the car off at 7AM this morning, and there were no questions about what I needed the hitch for, and I didnt think there needed to be because all hitches appear to come with the wiring harness.
At lunch, I pickup my car and check underneath, only the hitch was installed. The damage? $420.
I brought up that the harness wasnt included and he said thats an extra $200+. When I told him the official site says harness is included, he said no (but it is- and maybe thats irrelevant since its not the dealer website).
Is $600 + for hitch and wiring reasonable for a hitch install? $400 in labor to install a $200 part.
I did research doing this on my own but figured at 400-450, its worth having someone else do it. Now Im thinking its really not.
Question is - is it right for them to charge an additional 200 for wiring when they didnt ask me exactly what I needed (I didnt tell them either, but assumed the part came with based on the website).?