2012 cx9

well dealer tech said he pushed hatch button on dash and open and closed it then button on hatch ,,open and closed it,,its working,,,but i told him i done this for days at diff, time no luck when i done it,,he said dont know ?
 
had to take it back again ,,dealer ,called mazda tech, and replaced the latch and head unit and gear drive,hope that is it
 
I would say it is just the latch needing replacement.
Dealer tend to replace more than needed as long as someone pays for them. In your case, Mazda.

Glad that it works now.
 
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