That 36,000 miles is your bumper-to-bumper warranty. If something breaks or fails in that warranty period, then Mazda pays for replacement and/or service, at no cost to you.
Now, that 36,000 mile warranty doesn't include routine service - you're responsible for that. It's your choice, whether or not you perform routine service, on the schedule Mazda recommends, but there's a caveat...if you don't perform routine service and a part fails, because it wasn't serviced properly and on schedule, then Mazda might state it's not covered under warranty. Those recommended service intervals are pretty standard for most makes/models. Of course, there'll be slight differences between the different auto brands.
As for the 12 month/12,000 mile provision, that's for any genuine Mazda replacement parts that Mazda installs, either as part of warranty service or for service you pay for.
Those notices are just reminders and are keyed to the recommended service intervals. The letters I receive, also come with a couple coupons, as enticements. Of course, Mazda has a motive to drop those in your mail box - they want your business.
I get my CX-7 serviced at Mazda, so I just drop those letters in my drawer and use the coupons when needed.
Vince.
I received a letter today from the mazda dealership that services my car. The letter states 10,000 Mile Vehicle Service. This car requires a scheduled maintenance service already?
Second part of the letter states this * up to 12 months or 12,000 mile warranty on genuine Mazda replacement parts.
I thought the car is fully covered for up to 36,000 miles from what I was told at the dealership where I made the purchase.
Is this scheduled maintenence bogus scam so they make a buck?
