Touchscreen option not shown on Mazda CX-5 2025 Saudi Arabia

I bought a Mazda CX-5 2025 in Saudi Arabia. I tried to find the touchscreen option while using CarPlay but it does not appear.

Is there a way to update the framework? Or how to add this option?

Version Information
System Software: 11004
Gracenote Database 1.1.1.02325
 
I have the exact same situation (KSA too, even when the car is not in driving mode), tried everything but the option is not there...

Finally, I contacted the dealer and he said that the option is disabled in my firmware version by Mazda itself!

Hopefully they will re-enable it again in future updates...
 
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In the US the screen isn't touch unless you are stopped or using CarPlay or AA. I personally don't use the touchscreen in my CX50 Hybrid or my 19 CX5. In fact the 19 CX5 came down with a bad case of the ghost touch so I just pulled the unit and disconnected the ribbon cable that supports the touch screen. I always just use the jog wheel.
 
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I bought a Mazda CX-5 2025 in Saudi Arabia. I tried to find the touchscreen option while using CarPlay but it does not appear.

Is there a way to update the framework? Or how to add this option?

Version Information
System Software: 11004
Gracenote Database 1.1.1.02325
A software update will not fix this. Your current firmware version (11004) already fully supports touchscreen functionality. The issue is your physical hardware.

The Details:
  • Missing Hardware: In the Middle East market, Mazda installs a 10.25-inch display in CX-5 2025 that physically lacks the touch digitizer layer on many trims (likely part number KGC2-61-1J0).
  • Hidden Menu: Because your car's main computer (CMU) detects that the monitor has no touch capabilities, it completely hides the "Touchscreen" settings from your connectivity menus.
  • Replacing the display monitor from a top-trim/North American model (part KDPW-61-1J0 or K19G-61-1J0) then somehow to enable it with FORScan, because even with a hardware support that has to be enabled in CMU. Not every CMU supports.
 
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Forscan will not enable touch capability in CMU. I've don full reverse engineering on CMU MZD2. My solution can deal with that. Personally I bought Display Unit which has touch and fully adapted CMU. Works like a charm :)
 
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To enable touchscreen functionality for Apple CarPlay or android in a Mazda CX-5 (specifically 2024–2025 models), navigate to Settings > Connectivity Settings > Bluetooth/Phone Connectivity Settings and check the box for "Touchscreen in Motion"
 
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