Here’s the challenge, Mazda doesn’t want to fix it
The first service center gave me the BS that it was normal. I opened a ticket with Mazda USA and they recommended I try another dealer.
I did, and that dealer agreed that it wasn’t normal. They sent Mazda my video, recreated it and sent them their own video. Mazda repeatedly came back saying that it was normal behavior. Ironically, the service center provided me a loaner - a 2022 CX9 also with adaptive lamps, and that one did not wiggle anywhere near as bad as mine.
After about 10 days of them holding my car, I picked it up with no path to a resolution.
Mazda as a brand has been pencilled into my sh*t list for sure. I’d unload the car and eat everything I’ve put into it, but the trade in value of the car has dropped by 30% in a year so it’s going to take some budgeting and luck to not end up too far into the red.