I've commented before that the only time I've used the touch screen in my CX-5 was sitting in my driveway loading addresses into my NAV system. I wonder how Jim might feel about it after having lived with it for a while. On the other hand, those other makes might not disable their touch screens while the car is in motion, meaning that the passenger can still use it while riding down the road...people here have complained about not having that capability. If Jim (or anyone else for that matter) frequently has a passenger and are accustomed to having that capability, I can see them being frustrated every time the passenger touches the CX-5 screen and nothing happens.
Regarding the CX-30...if you read
this thread here of CX-30 owners, there are quite a few who came from CX-5s (and likely shopped both models) and who have not voiced any of the negatives cited on the video, nor did they decide to spend the extra money to remain in a comparable CX-5...a model they've got actual ownership experience with. None of them mentioned the CX-30 as a "step down" or "all I could afford at the time." You would think if the differences were that great, a current CX-5 owner would notice it right away and not even consider making the purchase.