I about lost it yesterday. Months ago I'd signed up to receive updates about the CX-5 diesel on the Mazda USA website and haven't heard a single damned thing from them as 2nd half 2017 comes to a close. So when they sent me an unsolicited email about the Mazda 6 and how it is getting the 2.5T, I was not happy.
I sent Mazda an email to express that disappointment to them and to ask them not to send me emails about the Mazda 6 in which I have no interest. The following is their reply.
Service Request Number 1-xxxxxxxx
I sent Mazda an email to express that disappointment to them and to ask them not to send me emails about the Mazda 6 in which I have no interest. The following is their reply.
Service Request Number 1-xxxxxxxx
Dear Mr. xxxxxxxxx,
Its great to hear from you Mr. xxxxxxxxx! I appreciate your interest in Mazda and would love to have you as part of the family.
Im so glad that you asked about the Mazda CX-5 Diesel and would be happy to clarify.
I was able to research your question and confirmed, Mazda remains committed to bringing a SKYACTIV-D diesel engine to the North American market in the Mazda CX-5 crossover SUV, as we announced at the 2016 Los Angeles Auto Show. We continue to work with EPA and CARB on final certification, and will have further information about on-sale dates as soon as certification is complete.
I am so sorry to hear that you have received no updates from our marketing group after signing up on our web site, I will make sure your comments are forwarded to our marketing and product planning team for further review. I will let you know if they provide any response to me directly.
I am also hoping there will be more information at the press conference at the 2017 Los Angeles Auto Show today at 10:30 AM, stay tuned!
Thank you for taking the time to contact us today. I appreciate your interest in Mazda and hope you are driving your new Mazda CX-5 Diesel soon!
Its great to hear from you Mr. xxxxxxxxx! I appreciate your interest in Mazda and would love to have you as part of the family.
Im so glad that you asked about the Mazda CX-5 Diesel and would be happy to clarify.
I was able to research your question and confirmed, Mazda remains committed to bringing a SKYACTIV-D diesel engine to the North American market in the Mazda CX-5 crossover SUV, as we announced at the 2016 Los Angeles Auto Show. We continue to work with EPA and CARB on final certification, and will have further information about on-sale dates as soon as certification is complete.
I am so sorry to hear that you have received no updates from our marketing group after signing up on our web site, I will make sure your comments are forwarded to our marketing and product planning team for further review. I will let you know if they provide any response to me directly.
I am also hoping there will be more information at the press conference at the 2017 Los Angeles Auto Show today at 10:30 AM, stay tuned!
Thank you for taking the time to contact us today. I appreciate your interest in Mazda and hope you are driving your new Mazda CX-5 Diesel soon!