Move into CX-9 or look elsewhere

[MSTswamp]

Currently own a 2007 CX-7 GT AWD

Problam with transfer case.
History of Problems:
• First time at 3750 miles oil leak discovered on floor in garage at residence. Took to dealer and they had thought problem was oil filter leaking when actually it was coming from transfer case. Down time 1 day.
• Still having oil leak problem at 4175 miles, went into dealer and was diagnosed and determined leak coming from transfer case. Removal and replacement of transfer case was taking place at this time. Repairs started on 1/05/07 and completed on 2/06/07. Down time of 30 days.
• Around 9000 to 10,000 miles started developing oil leak from same location. Went back into dealership for repairs and was determined transfer case would have to be removed again and have new oil seals installed. Down time was approximately 7 days.
• At around 18,000 to 19,000 miles (sometime in November 2007) started hearing noise coming up through dash/center console. Took into dealer so they could diagnose what and where noise was coming from. They thought at this time there may be a noise from transmission but couldn’t do anything about it until I replaced the tires. Tires at this time (All 4) have prematurely worn causing road noise and needed replacing. Couldn’t replace tires at this time due to upcoming holidays. Just purchased new tires on 1/21/08 and then made an appointment with dealership to check noise from transmission that I was still having. On 1/28/08 and odometer at 22,575 took back to dealer for diagnosing. They have informed me that the transfer case will have to be removed and replaced again. This will be the third time transfer case is coming off. Currently at dealership for repairs due to waiting for parts (transfer case). Been in shop
5 days.
Total Amount Of Down To Date: 43 Days (Loaner was provided)

There have been other issues with this vehicle not related to transfer case and down time occurred.

Dealer has agreed that mine qualifies for the Lemon Law.

Currenty filing Lemon Law Claim through BBB

If I get my money back I want to move from the CX-7 to the CX-9. May look else where.

 

[ZoomFive]

Currently own a 2007 CX-7 GT AWD

Problam with transfer case.
History of Problems:
• First time at 3750 miles oil leak discovered on floor in garage at residence. Took to dealer and they had thought problem was oil filter leaking when actually it was coming from transfer case. Down time 1 day.
• Still having oil leak problem at 4175 miles, went into dealer and was diagnosed and determined leak coming from transfer case. Removal and replacement of transfer case was taking place at this time. Repairs started on 1/05/07 and completed on 2/06/07. Down time of 30 days.
• Around 9000 to 10,000 miles started developing oil leak from same location. Went back into dealership for repairs and was determined transfer case would have to be removed again and have new oil seals installed. Down time was approximately 7 days.
• At around 18,000 to 19,000 miles (sometime in November 2007) started hearing noise coming up through dash/center console. Took into dealer so they could diagnose what and where noise was coming from. They thought at this time there may be a noise from transmission but couldn’t do anything about it until I replaced the tires. Tires at this time (All 4) have prematurely worn causing road noise and needed replacing. Couldn’t replace tires at this time due to upcoming holidays. Just purchased new tires on 1/21/08 and then made an appointment with dealership to check noise from transmission that I was still having. On 1/28/08 and odometer at 22,575 took back to dealer for diagnosing. They have informed me that the transfer case will have to be removed and replaced again. This will be the third time transfer case is coming off. Currently at dealership for repairs due to waiting for parts (transfer case). Been in shop
5 days.
Total Amount Of Down To Date: 43 Days (Loaner was provided)

There have been other issues with this vehicle not related to transfer case and down time occurred.

Dealer has agreed that mine qualifies for the Lemon Law.

Currenty filing Lemon Law Claim through BBB

If I get my money back I want to move from the CX-7 to the CX-9. May look else where.

Sorry to hear about your problems with the CX-7 and sorry that the dealership didn't just swap your wheels woth some other CX-7 to diagnose that noise. I would say that they should buy back yor car under the Lemon Law and pay some amount for the tires and effort.

As for the CX-9 as a replacement, who knows if you'll have the same issues? Mine seems solid enough, but there isn't much history to go by and some of the feedback on this forum has indicated some problems. However, I haven't seen anything to your extent and it is a completely different car.

Your situation was a good test of your dealership. How do you feel they handled your needs? You have to ask yourself not only what replacement to get, but also if it will come from this dealer.

Good luck.

 

[broomco]

That's too bad about the CX7. I haven't seen or heard of many problems (so far) with the CX9. I think you are rolling the dice no matter what vehicle/manufacturer you choose these days.

 

[rk2112]

That's too bad about the CX7. I haven't seen or heard of many problems (so far) with the CX9. I think you are rolling the dice no matter what vehicle/manufacturer you choose these days.

I have to agree. It is your choice but no guarantee that another brand won't have issues also. At least you are getting taken care of under the lemon law.

 

[100$ GUY]

That's too bad about the CX7. I haven't seen or heard of many problems (so far) with the CX9. I think you are rolling the dice no matter what vehicle/manufacturer you choose these days.

+100!

 

[kosh2258]

Getting the CX-9 will not be a guarantee.

I've had to have my transfer case replaced - it simply wasn't working at all. And there is at least one other member here, and perhaps a third, that have had problems with dead transfer cases.

This is posted over in the engine/transmission/ and drivetrain area and in the Performance in Snow/Ice thread in this section.

I'm still happy with the vehicle, especially since the AWD is again working, but am keeping an eye on it because there are up to 3 people here that have had the same problem.

As long as it doesn't happen again I'm OK with this. But if it happens again, then I have to consider the possiblilty of a design defect.

Ted

 

[osubucksr1]

in for the 5th time

My cx9 that was bought oct 2007 has been in 5 times for the driverside rearview mirror vibrating as well as the car pulling to the left. They have put 4 new mirrors on with none of them getting rid of the vibration. They have done the service recal on it each time it has been in. When I pick it back up the car still pulls badly to the left. I just picked it up last week after being in the shop for a week. They tried to fix it at least 3 times in that week. When the service manager would test drive it he found it continued to pull left. He finally called me and said there is nothing else we can do come get your car. I said someone from Mazda tech would be in the area in early march and he would look at my car. I decided to call mazda headquarters to invoke the lemon law on this thing. They are in contact with the dealer to see about what to do. Has anyone else had this experience?

 

[fourthmeal]

I would buy an Acura RDX Turbo...
Or consider a Nissan Murano if you are OK with CVT's
Or maybe an Infinity / Lexus type of SUV.


Mazda is a great brand, but it seems that all through their lifespan, Mazda cars are afflicted with...issues. A lot of the upper luxury brands and their entry level cars (relatively speaking) are a lot better in quality then Mazda's upper end of cars.

RDX is sweeeet.