Question about tire repair

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2017 CX3 AWD
Folks, is it common for tire shops to plug a puncture instead of patching it? I remember when I was with a different shop years ago, they took the tire off the wheel and glued a small patch from the inside.

Now with this different shop, I notice a small ball of something protruding from the puncture spot after the repair. It costs $45. I understand that plugging is faster, but is it as solid?
 
So there are three ways to fix a puncture: patch, plug, and plug+patch. Mine were only plugs because they were done really quickly. There was no mentioning of a subsequent patch. I will ask the shop owner today when I go back to order a new set from him.

... He said it depends on the location of the puncture and the angle of the nail. In my case, plugs were better. I should look into using DIY kits. 😳
 
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